My husband stayed here on a business trip. When he arrived in the room the lights fused. The fuse was reinstated but the light didn't work. There was a damp patch on the ceiling adjacent to the fitting. During the early hours of the morning it rained heavily and he was awoken by water dripping from the ceiling adjacent to... More

awful awful awful ,do not be fooled by the 4star my room was filthy broken items etc the staff were not helpful do not waste your money More

We stayed for two nights with my husband at Gainsborough hotel . The museums are about 5 min walk away ,perfect location. The staff were very friendly and helpful all the time. The room was nice and clean, comfortable bed. We'd say the price is really worth it . Overall we are very satisfied with Gainsborough hotel and will recommend... More

I stayed in the hotel on my own on Saturday night. The hotel's location is fantastic - it is very close to few buses and the South Kensington Tube station and walking distance to Harrods and couple of the museums. The staff were quite polite and friendly. The room and bathroom were very clean and well supplied with tea /... More

Stayed here on Saturday night for one night as we were watching a concert at the royal albert hall. It was in an excellent location in kensington to go to hyde park, kensington park and obviously the royal albert hall which is a straight ten minute walk. It's also just two stops on the tube to all the major London... More

we stayed here on a wednesday night after a concert at the Royal Albert Hall. It was very convenient being only a ten minute walk away. The hotel is quietly located which made for a good nights sleep. Our room was 4th floor, very nice, clean, good bathroom. The staff were polite and friendly. We paid £80 room only and... More

It is difficult to find a nice place to stay in London for a reasonable price, our room in the Gainsborough Hotel was relatively cheap, and when we saw the building it was too nice to be true. The location is fantastic, just around the corner from the Natural History Museum, in a row of white townhouses. The reception of... More

We particularly enjoyed this very cost effective base in London. Five minutes walk from the Museum area, the other way Leicester Sq Tube. The lift is very friendly, enough for four friends, but it worked where others haven’t at other hotels we have stayed at. The room we had was on the front and we didn’t find it noisy like... More

From the outside the hotel looks lovely. Once inside, the lobby was nice. We stayed in room 203 which was clean but dated. Chintzy wallpaper, no double glazing. Bed was comfortable and firm. The shower would've been good if the shower head didn't keep swivelling back to face the wall!! I read other reviews about the noise from the club... More