Stayed here for three nights, every aspect was really good, the most painstaking check in I have ever had, friendly yet ultra professional. Rooms were immaculate, I saw other reviews about the lift and room key cards, an excellent feature and no problems whatsoever, you just need to a wee bit of intelligence. Restaurant was fantastic both for dinner and... More

I stayed here for two nights. Initially I had a room adjacent of the elevators, but this is too noisy for me. So asked for a more quiet room. Rooms are always small in London even for a deluxe room also in this hotel. Nice and spacious breakfast area. Excellent central location of hotel. More

My travel agent recommended this hotel because of its location and it did not disappoint. Our room size was average for a city hotel and was comfortable. The breakfast buffet was a perfect way to start our day. The best feature of this hotel is the location. It is in the heart of the city and within a short walking... More

We booked 2 double rooms for a one night stay (Saturday) to celebrate our wedding anniversary with a couple of friends. We chose this hotel because of its' wonderful location in the heart of the West End and with two males with dodgy knees, it seemed the most sensible option. There was a lot of confusion at the reception desk... More

I chose the hotel because of its' Location. I'll return because It's the best experience I've had with a London hotel. From check-in to check-out it was great: We were there to celebrate my mothers' birthday (which I mentioned while booking). Our room was upgraded, and was clean, quiet and very spacious (especially for a room in central London). The... More

Rooms mediocre, bathrooms poor, view from the bedroom window was a brick wall! Prices ludicrous in the bar, £13.00 for a single vodka and splash of coke??? I mean how can you justify those prices? Have stayed in some wonderful hotels across the world, including plenty of Starwood REAL luxury hotels! Disappointed to say this least,and would never recommend this... More

Very nice place, beautifully decorated rooms, very good service, excellent security. I liked very much the fact that you need to use your room key card for the main entrance to enter the hotel. In addition, i liked very much the restaurant at the top of the hotel, overlooking Picadilly. Although, the best of all, is location. Only a couple... More

I stayed for an SPG reward night, I was upgraded to suite and had planned to stay with just my wife, the kids were joining us for the day and would be going home with the grandparents. The lovely check staff said that the kids could stay as well just let them know and they would make up the sofa... More

I stayed 4 days in this hotel.. I had tried previously 4 other hotels in different locations in London.. This one by far was my best hotel experience in London ! it is right in the heart of Picadelli Cisrcus ! within a short walking distance of everything- Picadelli Circus and Regent street (30 seconds away) , Oxford circus (7-10... More