There is a continental breakfast that is good value for your money, you get coffee served to you at your table! Lancaster Gate metro was handy. Hyde park is just a couple of blocks away, great for a walk or picnic. Tesco is a great grocery store if you want snacks for your room.. The double decker bus ( the... More

My wife and I stayed at this hotel for our first trip to London. Our first room was too small for the two of us for a week but the front desk was happy to move us into a larger room the second day and it was much more comfortable. The hotel was very clean with modern bathrooms and finishes.... More

The bed was delicious, located 10mins walk to 2 nearest metro stations, has grocery stores and restaurants nearby. Beware a bit of stairs at the entrance to get to the lift and some more stairs to the rooms though if you're carrying heavy luggage and showers are a bit tiny for someone who's bigger or taller, and extremely slow internet... More

While staff was very friendly and helpful, and the location within walking distance of Paddington Station, I was however a bit dissapointed at the minimal size of my room. Agreed, as a single travller you are alwas put into tiny rooms, and that's why I had booked this accomodation as a "superior" single room (descibed as a spacious room) at... More

The hotel is in a fantastic location so we were out all day everyday and had a wonderful time in London. Our booking specified a spacious double room so we were very surprised at the tiny size of the room! It was just as well that Emirates lost my husband's luggage because it wouldn't have fitted in the room! I... More

I have stayed at this hotel twice within the past year. I made the first reservation through Best Western's reservation service. Stayed in a great room (in the building across the street from the front desk. This second trip, I made my reservations through Bookings.com. It quickly became apparent that they kept special rooms, in separate run down hotel several... More

Price quality as expected for London. Well located, with à small market near buy, an excellent exchange rate at a near by exchange counter. Hotel is spotless with polite staff. However, I got à standard double bed room. I think it was not even 200 square feet. The closet door. Can not be fully openned due to the bed position.... More

I stayed here with my boyfriend recently just for a couple of nights. Hotel was easy to find and located near to the train station which was good for getting around. The staff were very helpful and pleasant upon check in. Our room however was a tad small although adequate and quite modern. We booked a deluxe double.. so wouldnt... More

Stayed for one night in a club room. Good size room, very clean and well equiped with good toliletries and complimentary drinks. Bit of an adventure to find your room through the corridors and different levels where the hotel is spread across different buildings. Very friendly staff, breakfast good although the breakfast room could be be better laid out. Very... More