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Thistle Marble Arch

4.0 of 5
Bryanston Street, London W1H 7EH, England
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Thistle Marble Arch
Ranked #405 of 1,081 hotels in London
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1,535 reviews from our community

Traveller rating
    316
    652
    309
    167
    91
See reviews for
Families
282
 
Couples
416
 
Solo
79
 
Business
291
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
banbury
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

First off would like to make it clear that this hotel is in no way a 4 star hotel. The lobby may be but once you get up into your room you will clearly see that it is a 3 star hotel. Gaudy looking curtains and carpet and a grungy looking shower curtain. Now other than that I have no... More

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Edinburgh, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Stayed here for a few nights in May and was pleased with the service. Would not call it extraordinary. The room was unable to block out noise from the outside which was very loud and breakfast was always very busy. Would recommend for short stays but not for anything more than 2 nights just due to the amount of noise.... More

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uk
Top Contributor
98 reviews 98 reviews
20 hotel reviews
Reviews in 48 cities Reviews in 48 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

We booked this hotel during the January half price sale which meant it was exceedingly good value. We stayed over a weekend mid May and due to the fact we had booked in the sale also got a room upgrade to a deluxe room. Check in was very easy and the receptionist was helpful and polite asking if we would... More

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See 8 more reviews by holidaysabroad100 for London
Here, there and everywhere
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

I use this hotel monthly on business and cannot fault it for its central location and great service. The lobby is lovely and relaxing and has a nice seating and coffee area. I can't comment on the hotel restaurant as I don't use that. The hotel has a wide range of rooms and I've stayed in everything from a small... More

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

This hotel has a great location, great for shopping and sightseeing. After a mix up with our booking which was the hotels fault, and trying to charge us extra, was given a room on the 6th floor, along a long corridor from lifts and near Marble Arch intersection.Should of read comments as room was facing Oxford Street. Sleep was impossible.... More

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TMA_Hotel_Manager, General Manager at Thistle Marble Arch, responded to this review
20 May 2013

Dear Reviewer, Thank you for taking the time to relay your constructive feedback regarding your recent stay with us at the Thistle Marble Arch Hotel. I'm sorry for the shortfalls you experienced especially the noise from Oxford Street. Your comments have been discussed with our team here and will be shared throughout all departments. We endeavour to use all our... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 19 May 2013 NEW

Brilliant location for shopping (Oxford Street) however the rooms are shabby and need a good clean and updating. Having said that the service was very good and the breakfast is excellent. The reception is on the first floor which is accessed via an adjacent door - this good prove problematic to disabled guests. The hotel is adequate for a short... More

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See 5 more reviews by Kenfarey for London
TMA_Hotel_Manager, General Manager at Thistle Marble Arch, responded to this review
20 May 2013

Dear Reviewer, Thank you for feedback about the Thistle Marble Arch Hotel. I am glad you have had a lovely stay with us, I was incredibly proud to relay your feedback to my team. Your views are very much appreciated, we are delighted that you had a nice stay and we thank you for complimenting our hotel and hotel team... More

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6 hotel reviews
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6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

This hotel is just behind Oxford Street at the Marble Arch end which is perfect for easy access to the main shopping centre of London and within easy walking distance of other areas of interest such as Piccadilly Circus and Soho. The hotel has an impressive lobby and sumptuous bar area. The rooms are a bit dated and in need... More

Was this review helpful? Yes 1
See 3 more reviews by sazzled for London
TMA_Hotel_Manager, General Manager at Thistle Marble Arch, responded to this review
20 May 2013

Dear Reviewer, Thank you for taking the time to give us your feedback on your recent stay. I am glad that your experience overall was a positive one .Your comments have been re-laid to our team and will be used to ensure we are constantly improving the product and services that we provide to our guests. Some areas in the... More

Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Enjoyed a three night stay here, on a Hotel Direct theatre deal. A great hotel, everyone very helpful and a great location for shopping, the sights etc. Good breakfast, which runs till 1030, however if you get there after ten the service seems to start winding down. Room serviced every day.

Was this review helpful? Yes
See 12 more reviews by donkey_doc for London
London, United Kingdom
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

I booked a room for my partner's 40th birthday. The staff was excellent and very helpful. the exprience made our day and his 40th extra special. Although we live in London and only stayed one night it was a great treat and most of all great value. We both enjoyed and felt relax more than any other holiday or hotel... More

Was this review helpful? Yes
TMA_Hotel_Manager, General Manager at Thistle Marble Arch, responded to this review
17 May 2013

Dear Reviewer, Thank you for your wonderful feedback about the Thistle Marble Arch Hotel. I am glad you have had a lovely stay with us, I was incredibly proud to relay your feedback to my team. Your views are very much appreciated, we are delighted that you had such a wonderful stay and we thank you for complimenting our hotel... More

Bangor, United Kingdom
1 review
4 of 5 stars Reviewed 15 May 2013 NEW

The location is perfect for sightseeing and shopping and is very close to Marble Arch underground station. Dinner was very good with very attentive staff. Breakfast choice was very good and the quality was excellent. The bed was extremely comfortable and our room, on the 6th floor, was spacious and quiet being away from Oxford Street. We would definitely stay... More

Was this review helpful? Yes
TMA_Hotel_Manager, General Manager at Thistle Marble Arch, responded to this review
16 May 2013

Dear Reviewer, Thank you for your wonderful feedback about the Thistle Marble Arch Hotel. I am glad you have had a lovely stay with us, I was incredibly proud to relay your feedback to my team. Your views are very much appreciated, we are delighted that you had such a wonderful stay and we thank you for complimenting our hotel... More

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Hotel Summarization (Beta)

What travellers say

  • Oxford street(108)
  • Very good(34)
  • Great location(31)
  • Hyde park(23)
  • First floor(8)
  • Reception area(6)
  • Tube station(4)
  • Staff were friendly(4)
  • Family room(3)
  • Flat screen TV(3)

Additional Information about Thistle Marble Arch

Address: Bryanston Street, London W1H 7EH, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#248 Luxury Hotels in London
#326 Family Hotels in London
Price range (per night): RM743 - 1,287
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Thistle Marble Arch hotel, located just off Oxford Street, takes its name from one of London’s best-known landmarks. Originally built on the Mall as a new gateway to Buckingham Palace, the Arch remains an exclusive thoroughfare as only members of the royal family and the King's Troop, Royal Horse Artillery, are allowed to pass through it.As the name implies, the Arch is made from Italian white Carrara marble, a favourite material of the Art Deco movement in the 1920s and 30s, when Thistle Marble Arch was built. Today, the hotel is one of the few genuine Art Deco buildings left in London.It is also one of the few larger Oxford Street hotels with 692 bedrooms, including 281 deluxe and executive rooms and Suites. We also have our own Just Gym workout facilities on-site, an alternative to a brisk stroll around nearby Hyde Park. ... more   less 
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Also Known As:
Thistle Marble Arch Hotel
Thistle Hotel Marble Arch
Thistle Marble Arch London
Thistle Marble Arch Hotel London

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Thistle Marble Arch
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