The location of this hotel is fantastic.This hotel was 2 minutes away from The Tower of London right next to Tower Bridge.You can walk along the Thames embankment in the day or evening it is a beautiful sight. We stayed at this hotel 17th March 1 night we found the staff very kind,curteous and very helpful, The rooms were very... More

Stayed here for 2 nights. Room on ninth floor overlooking St Katherine's Dock - amazing view. Very comfortable room with everything we wanted. Had a meal in The Brasserie which was nicely served and was tasty. Breakfast was buffet style. Would have preferred our own teapot instead of ready made tea poured from a vacuum jug by the waitress. Found... More

Fantastic location, right by Tower Bridge but not that great a hotel. Staff were friendly but clearly need training.....rooms were pleasant but not really 4 star. Shame abot the peeling paint on the windows. Very average food...

You can't really judge service until something goes wrong. Unfortunately, during our stay something went wrong, and the service we received was dreadful. I was going to rate this hotel a 3 (it's very run down and quite far away from the Tube); however, on the last day of our stay we returned to our room to go to sleep,... More

Stayed here for one night... Lovely comfy rooms.. Clean.. Nice touches.. Mags & water in room.. Beautiful foyer.. Helpful courteous staff brilliant would def stay again.. Lovely breakfast in clean airy restaurant. Great views of the bridge... & easy walking distance to petticoat lane spiral fields market

This hotel if booked in advance for a its location in London is fantastic value. Upgrade to a view of the bridge, it is worth it! The room is very comfortable and the staff a check in are very pleasant. I cannot comment on the food as it was far to expensive for breakfast so we went somewhere else locally.... More

booked hotel for night in London following evening at the royal Albert Hall. The hotel is clean and seemed to have a fully manned reception at all times. Got upgraded to an executive room at check-in which was nice. However the room did not meet expectations of a 4* hotel. Although well equipped, it was quite cramped as there was... More

I have stayed in this hotel before and it is a firm favourite. Comfortable rooms, good food and excellent service with fantastic views of the Thames and Tower Bridge or St Katherine Docks. However my one complaint from my last visit is that in my room there were handles missing of several drawers. I find this unacceptable for a hotel... More

What a great location and the facilities are both good and varied, with bars, cafes on different levels with good views, even a great external seating area. It is also nice to be able to park your car underneath the hotel and not have to use local NCP facilities. Just watch the tight gaps on the bridge if you approach... More