The hotel is nice with a good location in central London close to SoHo, British Museum and West End (and much nicer than e.g. Bayswater) and offers good value for money (I would rate between Average and Very Good if that was possible) That said the hotel is quite plain but if you don’t plan to spend much time in... More

I stayed here for a four day training course. I arrived at 8.30am on the first day and was able to check into my room straight away which took away a lot of hassle. The hotel is a three minute walk from Holborn station (exit the station and walk straight ahead over two sets of pedestrian lights and the hotel... More

As HH Gold member my mate and I got an upgrade to an executive room and access to the lounge. Great staff who were very helpful and provided excellent service. The rooms were quite to large, a bit soft bed, but nothing to complain about, Did not receive the cookies mentioned in other reviews. Overall I would most definitely recommend... More

Booked this hotel through hot-wire & it was perfect our room was a little small but fully equipt with everything & the bed was the most comfortable bed I have ever slept in .staff were most helpful & the cookies were delish all in all a fab hotel More

Great hotel,excellent central location 10 minute stroll to covent garden .... Rooms a little small ,but give we where out all day/night it didn't pose a problem .. The rooms absolutely spotless and really comfy bed.. Staff really friendly (particularly on reception-Pierre was lovely and friendly) Perfect stay really my only suggestion would be to sell those cookies as they... More

My partner chose this hotel for a surprise weekend away in London for my birthday, and a surprise it was. The hotel is perfectly located to get to everything in London, we didn't even bother with the tube because you can walk to most places in 10-15 minutes, Westminster, Soho and Oxford Circus to name a few. The interior of... More

We stayed here for 6 nights in April for a theatre trip, and we would rank this as the nicest hotel experience we have had in London (and we have stayed in a wide range of hotels throughout the years - from the likes of the Holiday Inns, the Cumberland, boutique hotels in Knightbridge to the Intercontinental). The staff and... More

Having spent 2 nights at this hotel - ( and stayed on 2 previous occassions just after rebranding - so it was work in progress) this is at best a 3* establishment. I am a Diamond HH member - there was no recognition at checkin despite queing at the HH line....no offer of any complimentary upgrade....no complimentary water ( let... More

Spent one night in a Deluxe Room. Hotel compares well to others that I have stayed at in the West End. One diffulty though is that it is difficult to drop off and unload at the front of the hotel due to it being position close to a busy junction, something that I have been able to do at other... More