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BEST WESTERN PREMIER Shaftesbury Hotel Reviews, London

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BEST WESTERN PREMIER Shaftesbury Hotel

4.0 of 5
65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England
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BEST WESTERN PREMIER Shaftesbury Hotel
141 traveller photos
Ranked #302 of 1,081 hotels in London
4.0 of 5 stars 504 Reviews
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504 reviews from our community

Traveller rating
    164
    197
    76
    32
    35
See reviews for
Families
60
 
Couples
154
 
Solo
66
 
Business
96
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Brugg, Switzerland
1 review
“Excellent location and great service”
5 of 5 stars Reviewed 21 May 2013 NEW

Stayed long Weekend with my adult daught in London and we had a really great time. This was the second weeekend stay in this hotel in this year. The location is really excellent, walking distance to everything, Soho, China Town, Covent Garden, Piccadilly, Oxford Street, all of course many great Theaters. The personell is always very nice and especially the... More

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Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Excellent”
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

Great location which due to hotel decor etc is not noisy when in room. The rooms are good sized modern clean & unlike a lot of hotels actually have enough sockets for you to use. Only downer is slow lift but other than that all staff polite clean helpful. Worth a stay

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shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
20 May 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Once again, thank you for your positive & encouraging feedback for... More

Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Small but friendly”
3 of 5 stars Reviewed 18 May 2013 NEW

Stayed here on business and although its small the rooms are nice and bed very big and comfy... This is right in the centre of soho so quite loud but its really central and I enjoyed the stay.... I always look for this hotel when I return to London and normally always booked up. No frills but just an average... More

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See 2 more reviews by vodkamonster24 for London
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
20 May 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Once again, thank you for your positive & encouraging feedback for... More

Tetbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“perfect place to stay in the West End”
5 of 5 stars Reviewed 17 May 2013 NEW

We stayed one night and went to see Don Carlo at the Opera House - within easy walking distance. Friendly welcome and beautiful room with free water, fruit, tea and coffee and biscuits and newspaper in the morning. Although the room was at the front , it was well insulated for sound and we slept very well in the comfortable... More

Was this review helpful? Yes
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
20 May 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Once again, thank you for your positive & encouraging feedback for... More

Burntwood, United Kingdom
2 reviews
“Great Location, Friendly staff.”
5 of 5 stars Reviewed 15 May 2013

Was welcomed by very friendly and helpfull staff .Lovely clean and well presented room ,even bed was comfy, on suite excellent,tv, fruit, fridge of drinks, everything at hand you need, Breakfast lovely. staff very attentive. all in all well impressed. stayed the one night to go to a show to see Les Miserables, and that was Brillent. would stay in... More

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shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
17 May 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Once again, thank you for your positive & encouraging feedback for... More

Stoke-on-Trent, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Great location, friendly staff, good nights sleep”
3 of 5 stars Reviewed 11 May 2013

Right in the heart of things. You are right on the doorstep of Soho life, Chinatown, Piccadilly, etc, etc. The hotel is in a great place. I only had a single room as it was just a place to sleep after a night out. The room was very small and cramped, but it was clean and the bed was comfortable.... More

Was this review helpful? Yes 1
See 4 more reviews by 931JonB for London
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
15 May 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Once again, thank you for your positive & encouraging feedback for... More

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great Location - Nice Hotel - Great Value”
4 of 5 stars Reviewed 10 May 2013 via mobile

Really enjoyed our stay here! Great location! We stayed in 410 which is perfect as its on a side street and gets less noise than the front of the hotel. Our room was clean, comfy and nice. Windows open which is omportant to us. Room could use some updating but still nice. Our only minor problem was the very creaky... More

Was this review helpful? Yes 1
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
11 May 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Once again, thank you for your positive & encouraging feedback for... More

Cascais, Portugal
1 review
“Sleep Quality”
3 of 5 stars Reviewed 10 May 2013

The service was very good, and the staff very sympathetic.Breakfast not so bad, but the staff very efficient. Unfortunately the room was very noisy, Noise from other rooms and especially from the street. The mattress was of poor quality.

Was this review helpful? Yes
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
11 May 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We are working closely with our Central Projects team in order to imporve the amenities in the room which does include mattresses & heavy curtains. We will keep up the good work in terms... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Sweet little beauty.”
4 of 5 stars Reviewed 9 May 2013 via mobile

My girlfriend and I travelled to london on a weekend break and stayed at this hotel. My first impression was that it was a little small, however it is grand in its style, service, and quality. Fantastically situated in the heart of the theatrical scene and barely a one minute walk from piccadilly circus, this little hotel offers a very... More

Was this review helpful? Yes
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
10 May 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. However, please note that we do offer comp wi-fi in all... More

Chester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“Brilliant location”
4 of 5 stars Reviewed 8 May 2013

Weekend visit with friends. Wonderful location - convenient for walking to most major 'sights' and theatres. Staff extemely helpful and always smiling. Breakfast - good selection. Shaftesbury Avenue lively on Saturday evening and therefore a bit noisy - but nothing we weren't expecting. All in all a great choice for a city visit.

Was this review helpful? Yes
shftpiccadilly, Manager at BEST WESTERN PREMIER Shaftesbury Hotel, responded to this review
10 May 2013

Dear Guest, Thank you very much for your valuable feedback. It is also very pleasant to read that you enjoyed your stay with us this time. We will keep up the good work so that all our guests can enjoy & experience a comfortable & pleasant stay with us. Once again, thank you for your positive & encouraging feedback for... More

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Additional Information about BEST WESTERN PREMIER Shaftesbury Hotel

Also Known As:
Best Western London
London Best Western
Address: 65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service
Hotel Style:
#189 Luxury Hotels in London
#332 Family Hotels in London
Price range (per night): RM779 - 1,781
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Modern hotel; multilingual staff; situated in the heart of theatre land; near Piccadilly Circus, Leicester Square; restaurants. ... more   less 
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BEST WESTERN PREMIER Shaftesbury Hotel
65 - 73 Shaftesbury Ave Piccadilly
London W1D 6EX
England
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