We enjoyed a nice stay in the Hilton Olympia. The room was immaculately decorated and spacious-it has recently been renovated. Great location for nearby attractions
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the hotel is very convenient if you are working at Olypmia.
The rooms are small and not the best of decor (quite outdated and somewhat tired).
The hotel itself from the outside looks very run-down, but inside they have made an effort to refurb although its not amazing.
an okay stay, but would probably look for somewhere else next time.
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Dear reviewer,
Thank you for your review of our hotel, and for sharing the way you perceive the Hilton London Olympia. There is not a lot I can offer in way of a response to your opinion, apart from to say that we are very proud of the recent refurbishment of the hotel and everyone here trys their very best...
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They wanted £15 per day for wifi, and only gave 1 hour per day free in the bar/reception area. Other than that an ok hotel.
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Dear reviewer,
Thank you for taking the time to post your review on tripadvisor.com following your recent visit to the Hilton London Olympia.
I was delighted that you enjoyed your overall stay at the hotel. However, I noted your comment in regard to the bedroom internet charge of £14.99, and wanted to inform you that we provide complimentary internet access...
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As a Hilton, I had been expecting more. Our room was so small that only one of our suitcases fitted in! We were then moved to a slightly larger room where the second suitcase could come into the room. After going up in the lift to the third floor, what did we find but stairs! Not good for lugging a...
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Dear reviewer,
Thank you for your review. All comments about our hotel, good & not so good are invaluable to us. Without feedback we are weaker in our quest to provide consistent excellent hospitality, care & service.
I am sorry you felt your experience was not as good as you hoped. My team are aware of your comments and will...
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Stayed in the Hilton again this year on business, and was much impressed by the improved service. There was a completely different approach from the staff, who were friendly, courteous and helpful, a big difference from last year. My room was much larger this year, which made a difference, as the room I had last year was not big enough...
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Dear reviewer,
Thank you for taking the time to post your review on Tripadvisor.com following your recent visit to the Hilton London Olympia.
I was delighted to note that you enjoyed your stay at the hotel, and in particular noticed how the service and product had improved since our recent refurbishment. Please be assured that I have passed your very...
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First room offered to us was on floor 3 and was very small for an Hilton room, also the window catch was broken so the traffic noise was very loud. Moved to floor 7 and the room was much better, however even this room seeemed smaller than others I have stayed at within the Hilton Group. Check in and Check...
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Dear reviewer,
Thank you for taking the time to post your review on Tripadvisor.com.
I was so glad to read that you had an overall positive and enjoyable stay at our hotel. Our paramount aim is 100% guest satisfaction and it is always so rewarding when this is achieved.
In regard to the bedroom size, all Hilton hotels across the...
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We stayed at this hotel for one night. Our room was clean and comfortable, also it was great to have an iron and ironing board in the room, and not to have to request it from reception.
We ate at the hotel in the evening, the food was nice, with high quality ingredients, and the waitress was polite and attentive....
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Dear reviewer,
Thank you ever so much for a great review! It is our aim to ensure we deliver great service consistently. Reviews such as your help to reward the team as they are recognised for their hardwork and dedication. Thank you again.
Happy travelling!
Richard, Director of Operations.
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Stayed here for a weekend in London and they offered a deal with breakfast included.
The location is OK, but what is not clear, is that the frequency of the tube is only every 30 mins, and only on weekends. So it's the 'overground train' and a couple of changes to get anywhere useful.
It should be noted that the...
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Dear reviewer,
Thank you for taking the time to post your review on tripadvisor.com following your recent stay with us.
I was both disheartened and perplexed to learn of your opinion of our breakfast as I do disagree with you on the use of the word 'crap' as the majority of persons report having a great breakfast experience and the...
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Check in was quick! Ended up on the 7th floor (709 i think) in a small room, very hot looking out onto an internal passageway! Just to top it off the person over the corridor had a yapping dog! Not impressed! Went to reception to request a different room and that's where it got better! No fuss! Ended up in...
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Dear reviewer,
Thank you for taking the time to post your review on Tripadvisor.com following your earlier stay with us.
I was delighted to learn that you slept well and experienced our excellent service during your stay.
Inregard to the first room you were assigned, it is unfortunate that with the layout and structure of our building, there are some...
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we only stayed at the hilton because of the bus tour of england we were doing, we were there for 2 nights and at the end of the tour 1 more night.
when first you walk in it looks "wow" then it goes down from there we arrived at 2pm and our room was not ready so the girl at...
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