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Hilton London Olympia

4.0 of 5
380 Kensington High Street, London W14 8NL, England
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Hilton London Olympia
Ranked #474 of 1,070 hotels in London
3.5 of 5 stars 870 Reviews
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870 reviews from our community

What travellers say about this hotel
  • Very good(26)
  • Tube station(20)
  • Kensington High street(20)
  • Friendly and helpful(9)
  • Earl court(9)
  • Bus stop(8)
  • Air conditioning(8)
  • Star hotel(8)
  • Decent size(5)
  • Earls court(4)
Traveller rating
    90
    318
    251
    126
    85
Only show reviews for Family (55) | Couples (249) | Business (201)
Date Rating
Klang, Malaysia
Senior Contributor
34 reviews 34 reviews
Reviews in 22 cities Reviews in 22 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

We stayed here for 4 nights using it as the base for our London Tours. It was a really good choice for the price we paid. Our room was moderately small, but our friend's was larger at the same price and booking, so it depends on what's available. The bed was large and comfortable. Cleanliness was good. The room was... More

Was this review helpful? Yes
See 3 more reviews by MahTO for London
Richard Finn, Manager at Hilton London Olympia, responded to this review
11 May 2012

Dear Reviewer, Thank you for taking the time to write your review of the Hilton London Olympia. I was delighted to hear you enjoyed a comfortable stay and enjoyed the breakfast buffet. I hope that we may get the opportunity to be of service again on a future visit to West London. Happy travelling! Richard, Director of Operations. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

Arrived at hotel and greeted by friendly staff. There were 4 of us travelling and we asked for 2 double rooms, we got 1 double and 1 twin room. We asked reception if we could have a double room. She advised that we could stay in the same room and have the beds joined which worked in our favour, with... More

Was this review helpful? Yes
See 2 more reviews by 1Wombat for London
Richard Finn, Manager at Hilton London Olympia, responded to this review
9 May 2012

Dear reviewer, Thank you for your review. All comments about our hotel, good & not so good are invaluable to us. Without feedback we are weaker in our quest to provide consistent excellent hospitality, care & service. I am sorry you felt your experience was not as good as you hoped. The team here are aware of your comments and... More

Bucharest, Romania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2012

The hotel is located on Kensington High Street, 10 -15 min walking from the tube station (High Street Kensington), altghough there is a bus station just outside the hotel. The rooms are comfortable, clean and a Hilton standard, but the bathroom definetely needs improvement. Flushing the toilet makes a huge noise, so you don't want to do that during the... More

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Richard Finn, Manager at Hilton London Olympia, responded to this review
9 May 2012

Dear reviewer, Thank you for taking the time to post your review on tripadvisor.com following your recent stay with us. I am glad your overall stay proved both satisfactory. We look forward to your return to the Hilton London Olympia. Happy travelling. Richard, Director of Operations. More

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

Arrived at Hilton in the morning around 10am expecting to leave our luggage there but surprisingly able to check in as the room was ready. The layout and design for reception and breakfast lounge was nice. Apart from that, the rooms looked a little aged and could do with some renovation. In the room, the bed and pillows were a... More

Was this review helpful? Yes
See 6 more reviews by Jermiez for London
Richard Finn, Manager at Hilton London Olympia, responded to this review
9 May 2012

Dear reviewer, Thank you for taking the time to post your review on tripadvisor.com following your recent stay with us. It is our aim to ensure we deliver great service consistently. Reviews such as your help to reward the team as they are recognised for their hardwork and dedication. I am glad your overall stay proved satisfactory. I noted your... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

We spent a weekend in London and chose the Hilton London Olympia to sleep. The rooms are very small for the price you pay. The location is good if you consider the area that it is located (Kesington), for people that uses the underground it is 1Km away (10 to 15 min walking) or 2 min by bus that stops... More

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Richard Finn, Manager at Hilton London Olympia, responded to this review
7 May 2012

Dear Reviewer, Thank you for taking the time to post your review on tripadvisor.com following your recent stay with us. I am sorry you felt your experience was not as good as you hoped. My team are aware of your comments and will do our best in beating your expectations in the future. I hope we have that pleasure. Once... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 May 2012

This is a great corporate hotel. Good sized rooms and comfortable beds. Breakfast has excellent choices. Executive Lounge is small but personable. Not that close to tube stations (20min walk) BUT catch the 9 or 10 bus right outside the hotel and get off at Kensington High st Station. More

Was this review helpful? Yes
Richard Finn, Manager at Hilton London Olympia, responded to this review
7 May 2012

Dear reviewer, Thank you for taking the time to post your review on tripadvisor.com following your recent visit to the Hilton London Olympia. I was delighted to note that you enjoyed your stay at the hotel, and in particular our breakfast in the Society restaurant, our new Executive Lounge and the comfortable bedroom. With thanks once again and I look... More

Exmouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 May 2012

Usual Hilton standard, pretty clean, nothing a bother from the staff. Only gripe i have is that the rooms are very warm and the only way to cool the room down is to use the aircon which sounds like an aircraft taking off in your room! I used this hotel for Olympia which is 2 minutes round the corner. More

Was this review helpful? Yes
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Richard Finn, Manager at Hilton London Olympia, responded to this review
7 May 2012

Dear reviewer, Thank you for taking the time to post your review on Tripadvisor.com following your earlier stay with us. I was delighted to learn that you found our unrivalled location an ideal base for your business trip. Thank you for your business, and I very much look forward to welcoming you back with us soon. Happy travelling! Richard, Director... More

Liverpool, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 3 May 2012

The rooms where clean and comfortable, bathrooms where really nice large bath/shower and again nice and clean. Really good location 10 minute walk to kensington south tube station so it was really easy to get around london from are hotel. Only negitive was that we had booked a twin bedroom when we got to the hotel there was no twin... More

Was this review helpful? Yes
Richard Finn, Manager at Hilton London Olympia, responded to this review
7 May 2012

Dear reviewer, Thank you very much for your recent stay at the Hilton London Olympia and for your Tripadvisor.com feedback regarding this stay. I make it a point to respond to all those who provide us with feedback both of a positive and developmental nature, as without your comments we would not know what we were doing well or where... More

Wien
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 May 2012

in the middle of Kensington, bus stop just across the street. Hotel is a little bit old but renovated, friendly staff, but be sure to ask for a room in a high floor as the high street can be very loud. Bathroom is clean, beds are soft and cosy. But there wasn't a mini bar, it's a sort of tiny... More

Was this review helpful? Yes
Richard Finn, Manager at Hilton London Olympia, responded to this review
7 May 2012

Dear reviewer, Thank you for taking the time to post your review on tripadvisor.com following your recent visit to the Hilton London Olympia. I was delighted to note that you enjoyed your stay at the hotel, and in particular our clean bathrooms and cosy beds. Please be assured that I have passed your very kind comments to all staff concerned.... More

Israel
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 May 2012

The hotel is located a bit outside the center part of London, but with an easy access to central parts of London and a short walk from the shopping street Kensington High Street. There is a convenient bus line (9 and 10) to the Center, as well as a tube station in a walking distance and High Street Kensington Subway... More

Was this review helpful? Yes
See 2 more reviews by einavi for London
Richard Finn, Manager at Hilton London Olympia, responded to this review
7 May 2012

Dear reviewer, Thank you for taking the time to post your review on Tripadvisor.com following your earlier stay with us. I was delighted to learn that you found our unrivalled location an ideal base for your trip with convenient public transport links. I appreciate your comment about the good breakfast which will be shared with the team here. I very... More

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Additional Information about Hilton London Olympia

  • Hilton International London
  • Hilton Olympia London
  • London Hilton Olympia Hotel
  • Hilton London
  • London Hilton
Address: 380 Kensington High Street, London W14 8NL, England
Price range (per night):* RM260 - 468

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