I was feeling a bit wary of staying in a London hotel, as they tend to be very impersonal.As we needed a twin room and as we booked online ,the only twin available was an executive room.We didn't realise until we arrived that this entitled us entry to the use of the executive lounge.This in fact made our stay a... More

I have used the Kensington Hilton several times and think it offers great value for the location which can be quite pricey for hotels. The location is great for seeing the sights of tourist London. It is located in West Kensington on the High Street. Bus #9 has a stop a very short walk from the hotel and will take... More

We spent two nights at the hotel and from the minute we arrived we were made to feel like royalty. Nothing was too much for the staff - our needs were met whole-heartedly. We had a lovely lunch in the bar area whilst waiting for our room to be made ready in a lovely quiet spot (we were a little... More

We arrived at Paddington and took a short cab ride to this hotel. Was only 15 pounds. We could have taken the underground, since this hotel is situated just minutes from both Shepherd's Bush and Holland Ave stops on the Central line, but we had too much luggage. The lobby was nicely decorated. The check in was smooth and the... More

Stayed for 1 night during a business trip. Room is small and compact but sufficient. Toilet/shower is too much on the small size - ok for me as I am of medium Asian built but was challenging for my big western built colleague. Wifi connectivity was slightly unstable. At one point the system played up and informed me that the... More

Such a poor experience for a hotel franchise that prides itself on being high-quality. We booked because of the location and because the exterior shots appeared to be those of an establishment that was well-kempt and relatively posh. We came from Paris, where we stayed in a boutique hotel (Hotel La Belle Juliette) and the step down can't be underestimated.... More

The Hilton Kensington was nice a hotel but the location was not the greatest. There are a few places to eat nearby and the mall is also close by. The hotel is located on the outskirts of London, so you have to take the tube to get anywhere. The rooms were nice, the hotel needs some work. The shower curtains... More

If you value your privacy and your money, don't stay in this hotel! I am a world traveler been around the world visiting many different hotels but this stay was by far the worst stay I ever experienced in my life! They invaded my privacy, made me feel uncomfortable, and they annoyed me to the max level. Their managers are... More

We have stayed in this hotel on 5/6 occasions over the past 4 years and have always been well looked after by the hotel's friendly staff. The hotel is in a great location and within easy reach of so many local attractions. Go for a walk through Holland Park down to High St Kensington. A lovely way to pass an... More