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Crowne Plaza Hotel London Ealing

4.0 of 5
Western Ave | Hanger Lane, Ealing, London W5 1HG, England
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Crowne Plaza Hotel London Ealing
Ranked #321 of 1,077 hotels in London
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298 reviews from our community

Traveller rating
    103
    123
    45
    14
    13
See reviews for
Families
36
 
Couples
118
 
Solo
30
 
Business
56
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Wrexham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

Would stay here again.Perfect for Wembley.The hotel is in front of this massive roundabout,many lanes of traffic and so all fenced off.therefore you need to go under the subways,where indeed Hanger lane station is.So if you are coming in late this can be a bit scarey.That is the only reason why i didnt give hotel top mark but if you... More

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See 2 more reviews by s c for London
Stavanger, Norway
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW via mobile

The hotel is very good, as usual with the Crown Plaza chain. Rooms are spacious and clean, common areas are very ordered and light. Buffet breakfast was fine but not sensational. Unfortunately we got a room on the second floor, at the front of the hotel. Therefore we had noise from the busy road. Most of the noise was cut... More

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See 3 more reviews by Gianluca M for London
Glasgow, Scotland, United Kingdom
1 review
4 of 5 stars Reviewed 17 June 2013 NEW

I stayed in this hotel for 2 nights midweek in June on a business trip. The hotel staff were very attentive and always willing to help. Room/bathroom was comfortable as expected for a Crowne Plaza. If ever i'm in West London on business again I would definitely stay here. It's close to my place of work but also has Central... More

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JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review
18 June 2013

Dear reviewer, thank you for your feedback and I am pleased to note that you intend to return in the future. I acknowledge your comments on the size of the food portions and please accept my apologies that they did not meet your expectations. I personally eat on a semi-regular basis to check/test the quality of the food and based... More

Ellesmere Port, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

I booked a room only but was disappointed to get a room that had previously been used by a smoker. I asked if we could be moved to a non smoker room but were told that the hotel was full and it wasn't possible. I would make sure you mention when booking you mention this as the question isn't asked.... More

Was this review helpful? Yes 1
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review
18 June 2013

Dear reviewer, thank you for adding your feedback. I am sorry to note that your room preference was not available when you checked in; please accept apologies for this. Kind regards Gordon Stewart General Manager More

Birmingham, United Kingdom
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW via mobile

Just spent a night for a Bruce Springstein concert.The hotel is perfectly situated for access to Wembley by underground,bus,taxi or on foot. Everything was of good standard and all staff were excellent. I would definitely stay again.

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See 11 more reviews by jayne h for London
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review
18 June 2013

Dear reviewer, thank you for your positive feedback. I am particularly pleased that the staff are highlighted in your comments. Kind regards Gordon Stewart General Manager More

Oxford, England
Top Contributor
54 reviews 54 reviews
51 hotel reviews
Reviews in 36 cities Reviews in 36 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

3 night stay 31 May/3 June. I booked a Club Room and was upgraded to a Feature Club upon arrival due to Priority Club Platinum membership. Reception was excellent. I was made welcome and thanked for choosing to stay here. To be honest the Club Lounge was disappointing due to poor evening food, and no hot breakfast selection. Coffee was... More

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See 2 more reviews by Lucky_Oxford for London
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review
18 June 2013

Dear reviewer, thank you taking the time to add your feedback and I am pleased to note that the majority of it is very positive. I acknowledge your comments on the Club Lounge and I am sorry that this did not meet your expectations. I can confirm that we do meet and actually surpass the minimum standards in the Club... More

Barnsley
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 June 2013 NEW

We stayed in the Crowne Plaza due to its Location to Wembley Stadium. I prepaid for a Feature Club room which made check in very swift - the receptionist was keen to highlight the features of the hotel and all of the services available. The room was very spacious and immaculate - one of the best nights sleep in a... More

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JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review
18 June 2013

Dear reviewer, thank you for leaving your detailed positive feedback; I note your comments on breakfast and please accept my apologies for this, the selection should be varied and fresh throughout the breakfast service time. Kind regards Gordon Stewart General Manager More

Lincoln, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 June 2013

5 of us stayed, Me my husband and our 14 year old son and another couple. Me, my husband and son had the feature club / suit room which was lovely and spacious with a sofa bed which our 6 foot son says was comfy enough. Big bath with tv... big double shower and nice big bathroom. Very Clean. Bed... More

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JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review
4 June 2013

Dear reviewer, thank you for taking the time to add you detailed, positive feedback. Certainly not 'snobby', you just expect high standards. Kind regards Gordon Stewart General Manager More

New York City, New York
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 31 May 2013

Stayed at Crown Plaza Ealing during my weekend-trip to London. The best things about the hotel are its low room rates (compared to hotels of lower standard in the center of London), its complimentary breakfast (at least during my stay), clean rooms (stayed in a room with two separate beds) and its relatively high standard (would say somewhere between a... More

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See 4 more reviews by Felippe M for London
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review
18 June 2013

Dear reviewer, thank you for taking the time to add your positive feedback. Kind regards Gordon Stewart More

Wigan, England, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 May 2013

Good location for Wembley, though it is quite hard to get a taxi back afterwards. Staff were excellent, food superb and rooms were very spacious. We stayed there when Wigan Athletic beat Manchester City in the FA Cup Final and though the hotel was full of football supporters there was no rowdiness before or after the game.

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See 2 more reviews by Jason T for London
JGS1888, General Manager at Crowne Plaza Hotel London Ealing, responded to this review
4 June 2013

Dear reviewer, thank you for your feedback; I am especially pleased to note that you found during a peak event high standards were maintained throughout the hotel. Kind regards Gordon Stewart General Manager More

 
 
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Additional Information about Crowne Plaza Hotel London Ealing

Also Known As:
Crowne Plaza London
London Crowne Plaza
Holiday Inn London
Address: Western Ave | Hanger Lane, Ealing, London W5 1HG, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Business Centre Fitness Centre Restaurant Room Service Wheelchair access
Hotel Style:
#199 Luxury Hotels in London
#364 Family Hotels in London
Price range (per night): RM385 - 974
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Crowne Plaza London Ealing is ideally located on the Hanger Lane Gyratory System close to Wembley (3 miles) and Heathrow Airport (12 miles) and with easy access to Central London by car or public transport. The hotel is also directly next to Hanger Lane Tube Station, on the Central Line of London's Underground. The hotel is also walking distance from Park Royal leisure park with restaurants and cinema. The Crowne Plaza London Ealing is ideally located to Europe s newest and largest inner city shopping centre, Westfield Shopping Centre. Only four stops away on the Central Line or a short drive by car.Five floors with 131 guest rooms, of which all were refurbished 2008. All rooms offer individually controlled air-conditioning as well as private facilities including tea/coffee making, trousers press, hair dryer, direct dial telephone, satellite TV, in house movies, wireless Internet connection, triple glazed and 24-hour room service. Club and Feature Club rooms are available on request with four piece bathroom suites, LCD TVs and MP3 player connections as well as exclusive access to the hotel's Club Lounge. West 5 Brasserie and Bar on the lower ground floor are the ideal destinations for unwinding, drinking and dining. For those seeking fitness revive Health Club with steam room is complimentary to all hotel guests. The hotel also offers 5 modern, light and professional meeting rooms. ... more   less 
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