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Holiday Inn London - Mayfair

4.0 of 5
3 Berkeley Street, London W1XJ 8NE, England
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Holiday Inn London - Mayfair
Ranked #319 of 1,070 hotels in London
4.0 of 5 stars 706 Reviews
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706 reviews from our community

What travellers say about this hotel
  • Buckingham palace(18)
  • Green park tube(18)
  • Great location(14)
  • Green park(12)
  • Double beds(9)
  • Very good(7)
  • Very nice(7)
  • Tube station(6)
  • Rooms are clean(6)
  • Friendly and helpful(6)
Traveller rating
    173
    313
    125
    64
    31
Only show reviews for Family (192) | Couples (156) | Business (88)
Date Rating
Carlisle, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 24 April 2012

Recently stayed at the Holiday Inn, Mayfair, it is so handy for the Green Park tube which has 3 Main lines running from it, we get a all day tube ticket for getting around and find this excellent value (£7.00) Theatreland and Piccadilly are on the doorstep and a 15 minute walk to Buckingham Palace, Houses of Parliment Oxford St... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
25 April 2012

Dear Guest, Hello and thank you for such a fantastic review, I have already shared this with all the team at the hotel, I am thrilled to hear that you have thoroughly enjoyed your time in London and had a great hotel experience with us. We are often highly commended for our fabulous location and great service we offer to... More

Ireland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 April 2012

This hotel is based right next to Green Park tube station, so the whole city is within easy reach. Buckingham Palace is a 5minute walk, Leicester Square and Covent Garden are a 10-15minute walk. It was nice to be able to go to the West End and walk back to the hotel afterwards. We were there for 4 nights with... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
25 April 2012

Dear Guest, Hello and thank you for taking the time to write a responce regarding your recent stay at the Holiday Inn London Mayfair. I am very pleased that you found our services, facilities and amenities to your complete satisfaction. We lookforward to welcoming you again in the very near future and hope to have the pleasure of serving you... More

Berlin
Senior Contributor
29 reviews 29 reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 April 2012

It was our 4th stay at the Holiday Inn in Berkley Street. I could have choosen the Intercontinental, because I had a free ambassador night, but rather took the Holiday Inn because of its exellent location, just 2 minutes of Green Park Tube Station.As we are often go out and take the tube, this is very important for us. Onthe... More

Was this review helpful? Yes
See 4 more reviews by DWST for London
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
22 April 2012

Dear Sir, Many thanks for your fantastic review. Only you can tell us, if we are meeting your needs and expctations. We are glad that you chose to stay at our Hotel. I am happy to learn that you provided a positive review of our location, nice hotel , renovated rooms and staff are helpfull. We are currently renewing some... More

Rota, Spain
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 18 April 2012
1
person found this review helpful

I stayed here last week and have good and bad points regarding my stay. Someone else wrote a review with the same issue, my credit card was charged twice, two different amounts for the same stay. I emailed the hotel and a couple of days later was told it wasn't their fault and to talk to the card company. I... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
19 April 2012

Dear Guest, Hello and thank you for taking the time to writing your review regarding your recent stay with us. Let me take this opportunity to apologise for the inconvinience you and your family experienced with your room, please note that as per the hotel's Health and Safety measures, we are not allowed to have five people in a room,... More

Leicester
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 April 2012
1
person found this review helpful

For the price you pay this hotel is great. It's just around the corner from The Mayfair, go and stop there for the price of the holiday Inn you won't, it's facing the Ritz next to the Green Park tube station with M & S next door to that it's also next to the start of the Big Bus tour.... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
18 April 2012

Dear Guest, Thank you for your feedback, its great to see that we are able to compete against top 5* hotels, we are making great progress in updating our bedrooms and hope to have the pleasure of welcoming again very soon. Kind regards, Sarah Nezam Guest Relations More

Nottingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 17 April 2012

the hotel was 2 mins walk from green park tube and very close to buckingham palace. there was a handy m and s and boots on the corner of the street and some nice restaurants within walking distance the room was a good size with 2 doubles, the beds were comfy and the room was clean criticism would be for... More

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See 2 more reviews by abbie W for London
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
18 April 2012

Dear Guest, Hello and thank you for taking the time to write a responce about your recent stay with us, I am pleased to hear that you found the hotel convinient to get around the city. I am sorry to hear that some of the hotel facilities were not entirely to your satisfaction, you will be pleased to know that... More

London, England
Senior Contributor
26 reviews 26 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 16 April 2012

Good deals are possible at this very central Holiday Inn. Around 2 minutes from Green Park underground station, 10 minutes to Buckingham Palace and less than 15 minute walk to Piccadilly Circus. We were lucky enough to have room 735 - one of two top floor room facing across to The Ritz with Houses of Parliament in the distance. The... More

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See 18 more reviews by CatlondonUS for London
Linden
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 April 2012

Check-in was good, they were friendly & kept our luggage for us since we arrived early. Room service was very fast, as we called often for ice. There was always someone in the lobby to help flag a cab for us. The room was spacious for a London hotel, comfy beds, big tub for a nice bath. Enjoyed a delicious... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
18 April 2012

Dear Guest, Hello and thanking you for taking the time to post your review regarding your recent stay at the hotel. We are delighted to hear that you had a very plesant, comfortable as well as enjoyable stay with us. Guest satisfaction is our Aim in order to drive us forward in becoming a "Great Hotel Guests Love". We look... More

Limassol, Cyprus
Senior Contributor
32 reviews 32 reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 14 April 2012

Stayed for 2 nights and this is so convenient for main shopping, entertainment and attractions. Breakfast was excellent, all staff very friendly and welcoming. Our family room had 2 large double beds and was plenty big enough. Will definitely stay there again on our next visit More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
18 April 2012

Dear Guest, Hi there and thank you for taking the time to post a responce in regards to your recent stay with us. I am so pleased that you found everything to your entire satisfaction. We highly value your feedback, which will help us improve our great service to you and drive us forward in becoming a truly Great Hotel... More

Riverside, California
Senior Contributor
43 reviews 43 reviews
Reviews in 26 cities Reviews in 26 cities
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 11 April 2012
1
person found this review helpful

Excellent location. However, the front desk staff was quite unfriendly and stuck us in a supposedly non smoking room that was heavily stinky of smoke. When tried to change the room the next morning, as we were too exhausted to put up a fight after a long flight, there was some resistance and we had to pack and move to... More

Was this review helpful? Yes
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
14 April 2012

i thank you for posting your review of our hotel I note that you were not pleased with the service you received from our reception staff and I can understand why. I am displeased that you were not provided with a concierge to assist you with your move as this is standard practice. I will be making enquiries with the... More

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Additional Information about Holiday Inn London - Mayfair

  • Holiday Inn London
  • Holiday Inn Mayfair
  • London Holiday Inn
  • Holiday Inn London Mayfair
Address: 3 Berkeley Street, London W1XJ 8NE, England
Price range (per night):* RM493 - 1,726

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Holiday Inn London - Mayfair
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