Great staff and rooms are fine for the money, very good bar that stayed open late. Northerners going south must stay here you won't find better for the money.. We experienced a very high standard of service and will return for sure if ever visit the capital again

On arrival I was told I'd need to pay for the room. I was pretty certain I'd paid in advance but didn't have any paperwork with me - but I was reassured that money would be quickly refunded if I had indeed pre-paid - which it transpired I had. It took over two months, endless emails and a lot of... More

One of the worst hotels I have ever stayed in, and surprisingly low standards considering the room was £144! It was lke staying in a hostel. I also used the iron which leaked black stuff onto my brand new white shirt. They did take it away and have it cleaned which was appreciated, but then I didn't get it back... More

Me and my best friend had come on a long train journey to Camden because we was having a weekend away in London for my 21st birthday. I've never had such bad service at a hotel before!!! We had really heavy bags, and got to the reception, told them my surname they said ' your room will be ready in... More

make no bones about it - this is a budget hotel - although some may argue the price is not budget,it is compared to other hotels in London. As long as you are aware of this when you book, then your experience should not be too traumatic! We found the staff very nice but very hassled on arrival as there... More

Stayed here last weekend the service was great and cannot fault the hotel for its value The only disappointment was that the restaurant was closed but I guess as was sunday night but otherwise spot on as always

You can see as soon as you walk through the door that the place is extremely run down. Staff look disinterested. The room was shabby, furniture was dated with paint peeling off. Carpet worn. Bed had no mattress protector. Valance ill-fitting and crumpled through not been laundered properly. Bath stained. And they had the cheek to charge up £170.00 per... More

We stayed here for 2 nights in May 2013. We booked through Agoda but on arrival the hotel did not know about our booking. We waited for a while before they found us a room. Unfortunately we ended up unknowingly in a "Smoker's" room. By late evening there was a very strong smell of cigarette smoke seaping through the inter-connecting... More