The Cumberland hotel is in a great location, next to Marble Arch, and whilst the reception is very flashy the hotel is barley average. I had a poor first impression when checking in for my two night stay; my £125 per night room was TINY (not even a two person room) and the bathroom had a horrible drainage smell coming... More

Great location next to Marble Arch. Breakfast was good, restaurants were ok. Some traffic jams at the elevators. Lobbies and reception area were ok, but corridors a bit musty. Our rooms were small and a bit pricey. Excellent location gives some value for money, but similar quality rooms are available at lower price nearby. More

This location is just amazing. You are right on Oxford street more or less! The hotel reception was excellent. A very helpful girl that booked us is. We were moved to another building beside this one which was smaller and not so busy so it suited us We had drinks in the bar each night,wine is pricey but it's a... More

Stayed at this hotel for a week with my son and my husband. We were aiming to shop and dine, but wanted the option of having parks and some landmarks conveniently located near the hotel. Read through tons of hotel websites and reviews, but this one seemed the best one. A bit pricy, but one should expect that if one... More

The Cumberland hotel was in a great location near the Marble Arch. Right on Oxford Street, across the street from Hyde Park, and plenty of buses. The Marble Arch Underground Stop (tube) was convenient. The guest relations people at the hotel were not very pleasant although the concierge were helpful. Breakfast at the market bar was excellent. The doors to... More

We stayed at this Hotel for 2 nights in March 2012 and were not satisfied at all. There are many better hotels in this price range in London. The hotel staff is friendly but incompetent and does not try to fix the problems. The rooms are small and cheaply furnished and the sewage system in the hotel is completely broken.... More

I stayed at The Cumberland last year and I wasn't impressed (I had booked an executive room and ended up with a standard). It took quite a lot to think about staying at this hotel but I was able to work out a deal with the hotel and this swayed me to stay here again (also, the location was ideal... More

As soon as you walk into the hotel, a pleasant smell hits you but sometimes may be too strong, the lobby is really big and different, I liked it. They upgraded us to an executive room with a beautiful view of the Marble Arch and Hyde Park, loved waking up to this! Although we had a problem with the lock... More

We stayed here for a weeks holiday in London Great location at the end of Oxford Street. Close to Primark. Close distance to subway, and across the street from a 24hour mini supermarked. Would have been great with free wifi, but friendly staff and good size rooms. A bit pricy but a nice central hotel. More