I stay in this hotel all the time. It's a modern hotel in a good location for my London base when I'm there. Everything works, beds are comfortable, plumbing works - my only negative experience in staying her probably over 50 times is one time when there was a fire evacuation at 04:30 that turned out to be a false...
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Stayed here in October and December and had very pleasant experiences both times. The location is fabulous and the 2nd time I stayed, I stayed in the suite on the top floor which gave great views of The Tower of London and Tower Bridge. Lit up at night, it is amazing.
The only small critism I would have is there...
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Thank you for posting your thoughts online and rating your stay with the highest possible rating of 5 stars.
It is very pleasant to see that you took time, nearly half a year after your two stays with us, to leave us such a positive comment. I am really happy to read that you like your room and that you...
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really excellent service and stay, central location near borough market , Tate , river and good tube, 3 adults in a large Queen was very do-able
some really impressive aspects , the reception staff, the buffet content and the service in the restuarant , heard a member of staff dealing very well with other guests who were really rude to...
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Thank you very much for sharing your experience on Tripadvisor and rating your stay with the best possible rating of 5 stars.
I am very pleased to read that you like our central location as well as our newly renovated rooms and that you enjoyed our rich breakfast offer. I am even more delighted to see that our staff made...
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Great room, central location, 2 minute walk to tube station, staff were friendly and let us leave our bags with them before and after checkin/out. Breakfast was first class with plenty of choice, if returning would book again.
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Thank you for taking the time to share your very positive comments online.
I am happy to see that you and your family enjoyed our hotel so much like our central location, our newly renovated rooms, our rich breakfast offer and I am particularly pleased to see that our staff made all the difference again.
Although I am very appreciative...
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After looking on various late booking websites, came across this hotel and managed to book a room at a bargain price via their own website. We have stayed at other chain 4 star hotels before and booked last minute bargain rooms, but this was by far the best. We had a standard room which was comfortable and spacious enough for...
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Many thanks, for posting your thoughts online and rating your stay with the highest possible rating.
It is very pleasant to see that you found yourself a great bargain and that you could experience our property. I am happy to read that you appreciated our rooms as well as our central location, a few footsteps away from the underground station...
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We stayed here for one night to go to the theatre, the location of the hotel is good, just by Tower Hill tube station, Tower Bridge and the Tower of London. There are plenty of restaurants nearby, but some shops did seem to be closed...this was Saturday aswell!! It is not necessarily close to theatreland, actually nearer to the city,i...
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We would like to thank you for taking the time to leave your comments on Tripadvisor.
I very pleased to read that our location, close to the underground station and next to the Tower of London and Tower Bridge was so convenient to you. Furthermore it’s a pleasure to see you liked our rooms and you had a great sleep....
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My husband and I stayed here in December a week before Christmas after attending Christmas parties on that night.
It was fairly reasonable as far as London hotels go, the reception area was lovely, modern and very inviting. However, we were disappointed in our room. It was tiny, modern and had a new feel to it, but it was very...
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Thank you for taking the time to share your comments online. I am very disappointed to read that you were not fully satisfied of your stay in our hotel. Please note, that since you came in December, we renovate a lot of our rooms and as you can read in the many other reviews here on Tripadvisor, we have a...
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Cannot complain about my stay. Staff were great, room was very good, the location was great although I chose this location due to work. Lots going on around the hotel in the evening.
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Thank you very much for sharing your experience on Tripadvisor, we are really thankful your feedback.
It’s a pleasure to read that you enjoyed our excellent location as well as our newly renovated rooms and for us the most important, that you appreciated our staff. I am very happy to see that you would recommend our hotel but I would...
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We stayed for 2 nights over Easter weekend and it was lovely. With 2 boys the family room wasn't huge but perfectly adequate and clean most importantly. The staff were very welcoming which was lovely after a long journey and the boys were thrilled with their packs etc. Breakfast was busy but this dI'd not compromise the quality of the...
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Thank you for posting your thoughts online, we really value your feedback.
It’s a pleasure to read that you enjoyed our hotel and that our staff was very welcoming but although I am very appreciative of this four star rating, I would love to get some additional feedback as to how we can improve and get the maximum rating, maybe...
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We stayed here for my birthday weekend, check-in staff really polite and helpful, we arrived around 2 hours before official check-in time but were allowed to do so anyway. Room was very modern (in a good way) and tasteful, the lighting in particular was much more flexible and useful than in many hotel rooms nowadays. Slightly nonplussed at first by...
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Thank you very much for sharing your experience on Tripadvisor and rating your stay with the best possible rating of 5 stars.
I am please to read that we were able to match your needs and that you enjoyed our newly renovated rooms with their spectacular bathrooms. It’s nice to see that our central location, next to London Bridge and...
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885 Reviews
845 Reviews
