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Grand Royale London Hyde Park

4.0 of 5
1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England (Bayswater / Notting Hill / Lancaster Gate )
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Grand Royale London Hyde Park
Ranked #599 of 1,081 hotels in London
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1,326 reviews from our community

Traveller rating
    284
    423
    240
    140
    239
See reviews for
Families
125
 
Couples
513
 
Solo
120
 
Business
266
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Adelaide, Australia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 19 May 2013 NEW

I arrived after a flight and a long walk from the station, luggage in tow, only to be advised that due to maintenance the room I had booked only 2 days prior was unavailable. I selected this hotel based on the appearance and the character of the grand foyer and bar area. As I was travelling solo, it was important... More

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See 2 more reviews by gina z for London
Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 19 May 2013 NEW

I have stayed at the Grand Royale several times recently on business and always found it to be an enjoyable experience. Rooms are on the small side, but always clean and the location is excellent. Hyde Park is 100 metres away and there are a number of underground stations that are less that 5 minutes walk, so getting around London... More

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See 2 more reviews by Andy L for London
Preston, United Kingdom
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

Just returned from a 2 night stay at this hotel, I have been to London alot over the last few years and this is one of the best I have stayed in. This hotel is clean, full of character and the staff are very friendly. Yes the rooms are small but we didn't want to do a dance in them... More

Was this review helpful? Yes 1
See 3 more reviews by Jemgardner27 for London
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
18 May 2013

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. We are indeed pleased to know that your stay was satisfactory in every aspect and was comfortable too. Your comments will be shared with the team so we can keep up the superior service we aim to provide to all our guest. We will look... More

London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013 NEW

I used this hotel for a quick business trip. Staff were very friendly and hotel is interior is impressive. I booked a superior double room and was also upgraded to a Club Room for free. I would certainly use again.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
18 May 2013

Dear Guest, Thank you so much for taking the time to leave your very kind words on your recent stay at The Grand Royale London Hyde Park. I was delighted that we met your expectations in all aspects of your stay. Please do come back and see us again soon. Kind regards Ankur Sehgal More

Quezon City, Philippines
1 review
4 of 5 stars Reviewed 15 May 2013 NEW

My daughter and I joined a bus tour from London to Scotland, Wales, and back to London. Some of the hotels that were part of the tour were not nice at all, e.g. different faucets for hot and cold water (how do I wash my hands with warm water?), badly functioning showers, bathrooms or bedrooms, limited TV channels. As such,... More

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AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
18 May 2013

Dear Guest, Thank you for staying at Grand Royale London Hyde Park. Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service. Moreover please accept our apology on behalf of shuttle service. We will surely share your comments with them in... More

Moscow, Moscow City, Russia
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

The best variant for tourists who want to live in the centre of London near Hyde Park and spend time in the City. As for me, it's rather chief for London. My room was small but very comfortable, ideal variant to come to hotel and go in for sleep after excursions. The hotel of very beautiful architecture and is situated... More

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AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
18 May 2013

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will look forward to welcome you back and do let me know... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

I have been staying at the Grand Royale London Hyde Park on and off for the last 6 months and can totally recommend the hotel. It is well located for central london and the staff are always very accommodating. I have been upgrades more time than I can remember and you always feel like a valued customer.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
15 May 2013

Dear Guest, Thank you very much for your wonderful feedback. Such feedbacks are very important for our entire team to work harder to achieve higher percentage of guest satisfaction at all levels. We will pass on your feedback to the rest of the team & your motivating & encouraging feedback will act as a benchmark for us to maintain at... More

Frankfurt, Germany
1 review
3 of 5 stars Reviewed 14 May 2013 NEW

Very good and quiet location in London W2. Room is small. Had to maintnance because of malfunction of the safe. Was promptly fixed. Also malfunction in the bathroom, water drainage did not work properly.

Was this review helpful? Yes
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
15 May 2013

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer... More

London
1 review
3 of 5 stars Reviewed 13 May 2013

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Review collected in partnership with Easytobook.com

AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
15 May 2013

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Austin, Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 13 May 2013

As noted by others, the location is convenient, and the facilities are adequate. A single room is far, far too small for most adults. The bed was in an alcove, shoved against the radiator on one side, and I had perhaps a meter on the other side. My walking space to the bathroom was perhaps a meter as well. The... More

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See 3 more reviews by Mark S for London
AnkurSehgal, Front Office Manager at Grand Royale London Hyde Park, responded to this review
15 May 2013

Dear Guest, Thank you for staying with us at the Grand Royale London Hyde Park. I am writing to you personally to thank you for your stay with us. Being one of the heritage property, highly listed building and modern design done in our rooms, we do tend to struggle with our room size although we do have larger rooms... More

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Hotel Summarization (Beta)

What travellers say

  • Tube station(41)
  • Great location(19)
  • Very small(16)
  • Reception staff(10)
  • Sister hotel(10)
  • Club room(9)
  • Very good(7)
  • Air conditioning(6)
  • CUSTOMER SERVICE(5)
  • Rooms are small(4)

Additional Information about Grand Royale London Hyde Park

Address: 1-9 Inverness Terrace, Hyde Park, Bayswater, London W2 3JP, England
Phone Number:
Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Restaurant Suites
Hotel Style:
#299 Luxury Hotels in London
Price range (per night): RM463 - 932
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Grand Royale London Hyde Park Hotel
Grand Royale London Hyde Park Hotel London
Shaftesbury Hyde Park
Shaftesbury London Hyde Park
Shaftesbury Hyde Park Hotel

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Grand Royale London Hyde Park
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