This hotel's location is very good - less than 15 minutes walk from Victoria Station and facing a quiet square. The hotel staff were very pleasant and the room was comfortable. However, the rooms are quite small and there is no air conditioning - even though I was there on a comparatively cool June night, the room was much too... More

Nice location, but awfully dated hotel. They didn't even have basic TV. Decor is shabby and facilities average. Room was hot and airless. Breakfast doesn't start until 7AM, which is late for business people, and upon arrival at 7:02 they were still setting up! Despite this the staff are very accommodating and outgoing, except at the front desk where it... More

I stayed here for a week while in London for business. The hotel was booked by my London office so I didn't have much choice in where I stayed but once there I was very happy with the hotel. This was not a huge hotel but it was a good size and more high end than some. The room was... More

Well where do I start Booked it through last minute .com In the mystery hotel thing Worst decision ever Booked a single room It was tiny Mouldy roof in the shower No room to iron No mini bar No cold drinking water No water to shower on my last day Horrible staff on the desk who did not care They... More

Situated on a small road away from major traffic, but a bit of a walk from the nearest station (Victoria) but is very simple to find. As you walk into the hotel it looks lovely, I was greeted by staff in a warm manor and was even shown to my room. The staff carried my bags, showed me how to... More

Overall a good, central spot with clean rooms and facilities. However the front line staff have English language skills that range from so-so to poor and this impacted various aspects of my stay. Examples include room service orders taken down incorrectly, laundry instructions getting confused, taxi orders messed up and no wake up call. I complained to the night manager... More

Stayed here for two nights on business and I have no complaints! I received a free upgrade to a larger room, which was nice (some of my colleagues felt claustrophobic in some of the smaller rooms). The room was clean and comfortable and of a good size by London standards. The wifi works well throughout the building, which isn't something... More

Only my second hotel stay in a London hotel (after Park Plaza hotel) and the experience was great. Hotel pluses; 7 min walk to Vitoria station, 20 mins walk to Westminster (bridge st) with lots of cafés, bank machines etc on Victoria st, Great breakfast, great access to paid wifi, friendly and courteous staff. That said, I have a few... More

Just a 10 min walk from Victoria (if you know where you are going and roadworks aren't in the way) this hotel is nicely tucked away and overlooks Vincent Square. Biggest highlight for me was that my room (301 i think) overlooked the square and a cricket match was in progress so opened the french doors, stepped out onto the... More