Front of house was poor and was almost shocked when ask to attend the bar . Hotel although was clean and room acceptable for a one night stay. Still prefer the Britannia at hampstead and will return there in future.le

I agree with Kathryn S. and would like to add a couple of my own observations. Firstly, there is a small car park at the back which does get busy but a very helpful gentleman offered me his space because he was leaving. (If you leave the car keys at reception Dee will move your car if it is in... More

Some of the reviews that have been posted since I left would have made me change my mind and I would have missed out on a lovely time with my sister. Is this hotel perfect? No. While we were there, April 6th-13th they were going through extensive renovations and were repainting and did have things laying in the hall (there... More

This hotel is under renovation and even after most of the work done the place is still in dis repair. I have stayed here many times through work and have repeatably had problems with wifi quality (if at all) water pressure and other general services (phone didn't work, door swipe didn't work) The staff are quite nice, and the rooms... More

do not stay in this hotel. it's very far from the city centre, we came here because another partner hotel, also a so-called "Quality" Hotel, overbooked the rooms, and sent us to this very poor accomodation. The hotel is old, our room was sticky, dusty and cold, hair on the bed, mold on the walls, the mattress so soft that... More

We stayed here for 7 nights in February and enjoyed our stay. We are Americans and are used to some amenities that this hotel did not offer, but we managed. We would have preferred a bit more room to walk around, but it was only 2 of us and we were in the room just to sleep. No ice machines,... More

Have stayed before and returned for another one night London Theatre trip. Ok it is only average- but clean, warm and with a comfy bed. Having parking makes it in an ideal location for us-not far form the end of the M1 and walking distance to the Undergound. We'll still stay there next time!!

We were travelling with a two year old baby and the room was quite small for a family.There was place only for one suitcase, we had to open the other at the floor. Our main problem was that there was no refrigerator in the room and we had to keep the baby's food (milk, yogurt,meals) outside the window but during... More

Don't let the facade fool you - this old concrete creation is a little gem - OK its not the Ritz but nor are its prices. Rooms are clean and refurbished to a decent standard, comfy beds, clean linen, free wifi and a good Flat screen TV - bath rooms can be hit and miss (I stay here often) so... More