The hotel is very well situated on a quiet side street in Mayfair, nearest tube is Green Park. Wonderful walking neighbourhood- Bond Street, Savile Row, Buckingham Palace...excellent dining nearby as well. The hotel has a calm atmosphere and a beautiful bar/restaurant. The rooms are well appointed with high quality fabrics, a very comfortable bed and a great soaker tub. I... More

From the moment we stepped foot inside the door the staff was awesome. Everyone was extremely helpful from the doormen, those inside the the registry office, waitstaff, managers, concierge...supplying helpful tips as well as wishing us a lovely day. We felt like we were royalty in the way we were treated. It is hard to say what was our favorite... More

The staff is excellent, very attentive; the room is small, but the design makes it user-friendly and I was amazed by the abundant storage space in our tiny room. Use it as a place to sleep, and you will not be disappointed. Get a drink in the lounge and admire the artwork on the wall. You are only 2 blocks... More

Well located for sightseeing. Rooms nicely decorated with lots of high tech. More

From the moment I turned up unannounced to "check out" this hotel I was treated as an individual with a warm, professional and courteous service. Prompt follow up emails led me to confirm our stay and- and it was the perfect decision. The hotel itself is in a fabulous position, tucked away behind the Ritz off of St James' Street.... More

Just arrived back from a stay at this magnificent London hotel and was really impressed with the service, and the rooms were AMAZING - one of the nicest I've ever stayed in. Check in was smooth and very quick - always a bonus, and the Concierge looked after us very well on arrival. Room was spotless, with lovely amenities, spacious... More

A really nice hotel in a fantastic location but I was a bit disappointed by the attitude during check-in. I booked the hotel for a business trip through SLH.com, which entitles me to a room upgrade. My wife and 9-month daughter then decided they would join me. When I phoned to request a cot I was told that my room... More

We stayed two nights at this hotel to see the London Marathon. Our Deluxe room was just that, it was spotless, great facilities, comfortable and surprisingly quiet for being in central London. The hotel is in an excellent location for seeing London. The staff, particulary John Hennessy Front of House Manager were all absolutely charming and efficient - nothing too... More

Stayed at the St James's on business, on a preferential rate. Lots of staff on hand, just 2 desks for check in though. Room was well appointed, but compact and bijou, in estate agent's speak. Had a leakage in my case resulting in an emergency laundry request at 7pm. No-one batted an eyelid, and a freshly washed, pressed shirt arrived... More