We stayed here for one night on Friday 17th May. It is very new and the rooms are lovely. From David who opened the taxi door to the barren the staff are very helpful and provide excellent service. We had dinner in the restaurant before going to a show and this was wonderful food. Breakfast was really good as well.... More

We were greeted by very attentive staff that were cheerful and very accomodating. We were escorted to our room and shown how all electronics functioned. We'd like to give a special shout out to the concierge named Max. He gave us straight forward info on everything we asked of him and he could not have been more accomodating. The hotel... More

From a great welcome, to great service, the hotel went beyond there means to make our stay as wonderful as they could, this was for my wife and I for our first anniversary and it did not disappoint. The hotel room was a nice size and very well presented, the bed was a super king size and was very comfortable,... More

I'm writing reviews not very often. I believe it is worth to write a review if... Scenario a) the hotel facilities and the offered service was extraordinary good or scenario b) the hotel stay was a big disappointment. In THIS case, my recent stay (May 2013) at the Intercontinental Westminster was an overall fantastic experience! And to be clear: My... More

Stayed for one night at this hotel, st james park tube station is literally over the road... was upgraded on arrival, staff are very polite and helpful we were personally taken to our room and amenities were outlined to us by the helpful receptionist. Beds are comfortable, rooms are spacious, clean and nicely decorated with all the facilities you would... More

I typically stay at this property's cross-town cousin, the InterContinental Park Lane (which is delightful), but just returned from a stay here and think I may have a new favorite. While in my opinion you can't go wrong with either, the Westminster property is brand-new with very high end fits and finishes and is a much more modern take on... More

A lovely hotel. Rooms are beautiful with large, luxurious bathrooms and more comapact bedroom areas. Everything of the quality you'd expected of a 5 star hotel with fantastically comfortable beds. The rooms facing onto the inner courtyard, whilst affording no view, were very quiet. All staff we encountered were helpful and friendly and resolved any issues (ours was {just} out... More

It smelled wonderful when we arrived in the lobby. Staff was welcoming from the first hello. Glorious orchids decorate the reception area. My husband and I had lunch in the hotel restaurant before heading out to see the city. Light and tasty. Good service. Formal without being stuffy. We wondered around before heading back to our room and referring to... More

Excellent location, great hotel, the cleanest in London (ever)!!!! We will be back! Very nice rooms, comfortable bed, great (and big) bathroom!!! The breakfast was very good, but it was even better during the weekend, when it also offered a buffet.