I stayed one night for "The Business Show 2012" in ExCel. So I start off looks nice at the start then I tripped up the step to get in to the caravan style bathroom, literally caravan style. Very small and a disgusting green sink which is like King Kong sneezed. I then proceeded to get in to the shower, temperature?... More

we had two rooms here for london marathon, and 12 people for dinner - the food order was dreadful most of it was cold - none of it served up together, when food was returned due to being cold it came back in the same state. i left a pillow behind, and they told me not there, i asked them... More

we enjoyed a saturday night at the hotel on cup final day, ( shame about the result ) the hotel itself is very clean and the continental breakfast was sound (£3 to upgrade to a cooked breakfast), the train ride from the hotel to westminster took around 15 minutes and was no trouble what so ever, the price we paid... More

The perfect stay when you fly into London via City Airport. The Custom House is situated directly opposite the DLR and Excel Exhibition Centre. Clean rooms, good breakfast and a pub to watch football matches! More

The hotel is directly opposite Star Lane DLR station, which means that you are not spending an eternity trying to find it. The hotel is very clean and tidy and is well suited to those visiting the Excel/O2 arena. It is perfect if you are looking somewhere that is affordable and not requiring all of the "extra" leisure facilities, etc.... More

I have stayed here several times now, and absolutley cant fault the hotel. Its perfect for the O2 and not too far from the centre of London. The staff are very polite, the rooms clean and tidy with all the mod cons. The price is superb for what you get. The only thing I would suggest is that if you... More

I stayed in this hotel 1 night as I was attending an exhibition at the Excel. The location was great just a 5 minute walk. The room was clean although the shower cubicle was a little cramped. I didn't have breakfast but ate in the Chinese restaurant attached to the hotel This was very good and excellent value for money.... More

Recent visit to Excel centre . Stayed at custom house hotel. Very convenient for the centre within 5-10mins walking distance. Lovely hotel, clean and compact. Staff very friendly. Food good, we ate in pub joining to hotel, good value and smashing food , couldn't fault facilities More

I stayed in this hotel for one night .i was attending an exhibition at the Excel center ,so chose the hotel as it was connected .upon arrival i asked if i could leave my luggage as it was too early for stated check in time . The receptionist couldnt have been more helpful she found out that my room was... More