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Somerset Hotel

2.0 of 5
6 Dorset Square | Gloucester Place, London NW1 6QA, England
Hotel amenities
Somerset Hotel
Ranked #308 of 421 London B&B and Inns
2.0 of 5 stars 136 Reviews
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136 reviews from our community

    Trip type
Traveller rating
    3
    17
    29
    29
    58
Date Rating
Stockholm, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 21 May 2012 NEW

This hotel is one of the dirtiest hotels I have ever stayed at. The room that I had was truly disgusting. I believe it had not been cleaned for several months. The bathroom was extremely small and one could hardly sit on the toilette even though I am not a big person. It also was very very dirty and the... More

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West Sussex
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 19 May 2012 NEW

The area between Baker St Tube and Marylebon is centrally located and safe. Dorset square is lovely and Georgian, but this house has fallen on hard times. It is now a pretty basic hotel, clean but run down, although it appears there is some desultory maintenance going on. I paid £100 from lastminute and I think next time I want... More

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atlanta, GA
Reviewer
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Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 April 2012

Family of 5 - stayed in 3rd floor room. The reception man was helpful and stored our luggage in a vacant downstairs room. Gave info on places nearby to eat and booked us a taxi for the next day. The room had a damp/moist smell. The toilet didnt flush great, the shower had one temperature - too hot! Completely overpriced!!!... More

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somersetLondon, Manager at Somerset Hotel, responded to this review
30 April 2012

Dear Liz, I would like to begin by apologising for the inconvenience you experienced during your stay at the Somerset Hotel. I am pleased to hear that the staff provided you with all the information you required and made you feel welcome. You have mentioned a few issues with the ensuite bathroom in the room. Unfortunately you have not mentioned... More

London
1 review
1 of 5 stars Reviewed 24 April 2012

I had the misfortune to stay at the Somerset for 3 nights in a triple room comprosing of 3 single beds. Furniture comprised of wardrobe and dressing table but no chair. A small screen TV high on the wall was dificult to view from the bed, being the only available place to sit. The bath room had a shower above... More

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somersetLondon, Manager at Somerset Hotel, responded to this review
30 April 2012

Dear Mr Langley, I would like to begin by thanking you for taking the time to comment on your recent stay at the Somerset Hotel. I am disappointed to see that your stay was not up to your expectations and would like to apologise for that. At present we do not place cups in the rooms, however they are available... More

Ingleby Barwick
1 review
1 of 5 stars Reviewed 20 April 2012

That's all I've got to say really but, just to give a couple of examples: After I'd checked in at 6pm I left the building and stayed out until 10pm purely to avoid having to return to the room: It was that depressing. I didn't eat or drink anything while in the hotel: The standard of housekeeping didn't suggest that... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 25 February 2012

I arrived after a hard day at college sports massaging. The room said 3pm check in, I arrived at 5pm, wanting to fall on bed and relax watching England play rugby. Was told my room wasn't ready. I had to wait a further 25 minutes until I could get in the room. The carpets are worn and dirty. It looks... More

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somersetLondon, Manager at Somerset Hotel, responded to this review
28 February 2012

An exaggeration to say the least. The guest arrived at 5pm to check in. The cleaners had missed his room and so the guest had to wait about 7 minutes whilst they went in to clean it (not the 25 minutes he has stated). The hotel receives freeview and so each room has up to 40 channels, but as with... More

1 review
1 of 5 stars Reviewed 24 February 2012

Would not stay there! Booked 2 rooms for a night and went found another hotel that was beautiful. I would never recommend this hotel to anybody! The stairs were uneven,we had to ring for receptionist and a young boy turned up in scruffy clothing,he was very rude and didn't walk us up to our rooms,the hotel was half decorated and... More

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somersetLondon, Manager at Somerset Hotel, responded to this review
28 February 2012

We have asked for this listing to be removed as the guests did not stay at the hotel. They had made a private booking, turned up and decided they did not want to stay. There was no fault with the rooms. All rooms and their corridors where refurbished just under 9 months ago. This year during the months of February... More

Tralee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

Just back from a two day trip with my boyfriend. It was a almost a budget trip for us. When booking the trip we wanted a hotel with B&B, great location and at a good price. Having using the internet I found this hotel on travelrepublic.ie for 2 nghts b&B stay €124.... Having reading the reviews that were almost a... More

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Trophy Club, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 November 2011

Great location close to Baker Street tube. Room was decent and clean. Not bad at all for the price. Would defintely stay there again. More

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somersetLondon, Guest Relations Manager at Somerset Hotel, responded to this review
17 November 2011

Dear Guest, Thank you for your review and kind words. We are glad that you enjoyed your stay, and would love to welcome you back in the future. Please do contact us directly for any future bookings Kind regards Hotel Management More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

My husband & I stayed here, on business, for one night in Nov 2011. This is a budget hotel so we were not expecting the Ritz. The place is actively being done up and overall it was ok for what we paid. The room was clean & warm, we had complimentary toiletries & clean towels & a working tv (no... More

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Additional Information about Somerset Hotel

  • Somerset Hotel London
Address: 6 Dorset Square | Gloucester Place, London NW1 6QA, England
Price range (per night):* RM396 - 1,511

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