we booked the first night directly from the hotel. we got a big room at the upper floor of the hotel with heat. for the rest of the 4 nights we booked the room from the Internet site (before the checking out). As we went to the reception, we were told that we cant stay in the room and therefore... More

Well, not exactly the best but not the worst either. rooms are small, no place for hanging clothes and do not go here in the summer.....it was a very warm room, the bath had some issues.but it was located on a quiet street, very close to the earl's court underground and some lovely pubs and small restaurants. I also thought... More

We stayed overall 5 nights, first we got room from the ground floor, which was very cold and untidy. When asking the change of the room, the answer of the reseptionist was that they'd do what they can and come again in the morning. In the morning we went back to reception and nothing had been done. Luckily enought the... More

We booked a twin room at this hotel after reading reviews that the rooms were very small. We thought we would maybe have a bit more space - wrong. The beds can only be about 2ft 6ins wide and are set against each wall with a small gap between, however, they are quite comfortable with soft pillows. One small space... More

We booked a double room, but were given a twin. there was a 5 foot crack in the tiles in the shower cubicle. the bedspreads were dirty, the crockery broken. I could go on.... the breakfast room was cramped and overcrowded, and the continental breakfast lacked choice, eg only one cereal. when we complained, the manager was most unsympathetic, and... More

This hotel is very well located, Earl's Court underground station is just around the corner. I wouldn't consider it a great value destination however. The room wasn't just small, it was tiny. There was very lttle space for storage of clothes etc. and no place to store luggage. It is fine if all you want to do is sleep, get... More

I paid for my stay in full online. However, on arrival I was asked for £50 as a "guarantee" for the remote control to the TV in my room! A trifle unnecessary, as when I got to my room the television brought in absolutely no channels!! The lights in my room weren't working properly and the shower head was broken.... More

The hotel was fine and location was good but the rooms are small. There wasn't a lot of space to move around. Definetly needs updating. Paint was peeling off the walls. Other than that the service at the front desk was fine. They were very helpful. More