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Novotel London City South

4.0 of 5
53-61 Southwark Bridge Road, London SE1 9HH, England (City of London)
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Novotel London City South
Ranked #292 of 1,081 hotels in London
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1,005 reviews from our community

Traveller rating
    283
    525
    138
    47
    12
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Families
397
 
Couples
139
 
Solo
49
 
Business
123
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reading, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 19 May 2013 NEW

We chose this hotel as part of a weekend visit in to London. It has a good location - a few tube stops to the theater area, walking distance to the Tate Modern and a fantastic view from our room of the Shard. Like all purpose built modern hotels, the sound proofing in the rooms is far superior to that... More

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New Brunswick, New Jersey
Top Contributor
62 reviews 62 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

This Novotel had all of the annoying things about a European style hotel that I expected... the overly heavy duvets (why? why? why? what is with these nasty things?); the ubiquitous shower that doesn’t have a proper door so that the whole bathroom is wet and slippery; dark, dingy hallways (with an odd smell of bleach and mushrooms); and no... More

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Baldock, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 13 May 2013

Although this hotel does not have air conditioning and this was known at the time of booking, it is to warm in the room unless you open the window. Breakfast was a disappointment. Very thick rather dry bacon, very salty muselli (why one might ask). The hotel needs a visit from the Novotel's quality control department. Poor service in the... More

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Review collected in partnership with Accorhotels.com

Victoria P, Manager at Novotel London City South, responded to this review
16 May 2013

Thank you for taking the time to write a review about your recent visit to our hotel. I am sorry to read that you were disappointed with certain aspects of your stay and we have noted your feedback about the temperature of the room and the restaurant, and we will address accordingly. Kind regards, Victoria Parry More

Leicester, United Kingdom
1 review
5 of 5 stars Reviewed 13 May 2013

Location, venue and staff were all excellent - I am disabled and the staff really went out of their way to ensure I had all the assistance I needed. I would highly recommend this hotel to anyone, disabled or not.

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Victoria P, Manager at Novotel London City South, responded to this review
14 May 2013

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear to hear your comments and compliments. I look forward to welcoming you back again very soon. Kind regards, Victoria Parry Rooms Division Manager More

Horsham
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 May 2013

Have stayed here on previous occasions and we would highly recommend this hotel. Great walks along the Thames only minutes from the hotel with plenty of places to stop and enjoy good food and drinks to suit all pockets. Plenty of cultural experiences close by including St Paul's Cathedral.

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Review collected in partnership with Accorhotels.com

Victoria P, Manager at Novotel London City South, responded to this review
14 May 2013

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Victoria Parry Rooms Division Manager More

Mildenhall, United Kingdom
Top Contributor
62 reviews 62 reviews
17 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 8 May 2013

I booked two rooms at Novotel London City South for my family and some out of town guests. One of our rooms was upgraded to a suite upon check-in, which was nice. The other room, an "Executive Room," was a bit tight for a family of five, but manageable. Both rooms were nice, clean, and quiet. I felt the beds... More

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See 3 more reviews by christopher_brown for London
Victoria P, Manager at Novotel London City South, responded to this review
10 May 2013

Dear Reviewer, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I was delighted to hear that you overall enjoyed your stay with us and in particular found the location to be excellent. Thank you once again for sharing your feedback and we very much look... More

Warsaw, Poland
1 review
4 of 5 stars Reviewed 8 May 2013

Stayed at Novotel London South with family (2+3) Rooms are quite small, with very limited space for clothing, but for a few nights its OK. Breakfasts are fantastic, crowded at 9, so better be earlier, but quality and variety of food served is very good. Location is superb - close to Tate, London Bridge, Shard. Londo Eye. Close to subway,... More

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Review collected in partnership with Accorhotels.com

Victoria P, Manager at Novotel London City South, responded to this review
10 May 2013

Thank you for your review and for rating our service 5 out of 5! I will be sure to share your feedback with the team and hope you stay with us on your next visit to London and it will be just as pleasant as the last. Kind regards, Victoria Parry Rooms Division Manager More

Aarhus, Denmark
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 7 May 2013

Very nice hotel near the tubestation "London Bridge". The rooms are big and clean. Gym - small, but new. WIFI - it is a shame it only is free in the lobby. Breakfast, small buffet and a cue between 9-10 am.

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Victoria P, Manager at Novotel London City South, responded to this review
10 May 2013

Thank you for taking the time to post your review. I'm please to read that you had an enjoyable stay with us and hope to welcome you back to the Novotel London City South in the near future. Kind regards, Victoria Parry Rooms Division Manager More

Adelaide, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 May 2013 via mobile

This is one of the best hotels we have stayed in. Very clean rooms with everything we needed. The bar prices were very good, less than we pay in australia for an upmarket hotel. The reception staff thru to the food and bev staff were excellant. As for waiting as another reviewer stated, waiting in a line for breakfast, we... More

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Victoria P, Manager at Novotel London City South, responded to this review
7 May 2013

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Victoria Parry Rooms Division Manager More

Chesterfield, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 May 2013

The Hotel was clean and offered a good breakfast. Arriving at 11 pm, the bar was closed and not any hot food available. Room was comfortable. Self check in was slow and laborious at 11pm ! Breakfast was good but very noisy. Families on a Thursday morning. Would stay again but only if other favourites were not available.

Was this review helpful? Yes
Victoria P, Manager at Novotel London City South, responded to this review
7 May 2013

Thank you for your feedback. I'm glad you found the hotel clean, comfortable and well located for the City. I'm disappointed that we were not able to meet your needs upon arrival and we treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Victoria Parry Rooms Division Manager More

 
 
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Additional Information about Novotel London City South

Also Known As:
Novotel London City South Hotel London
Novotel London City South Hotel
Accor London City South
Novotel London
London Novotel
Address: 53-61 Southwark Bridge Road, London SE1 9HH, England
Phone Number:
Region: United Kingdom > England > London > City of London , London Bridge , Waterloo / South Bank / Southwark
Amenities:
Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#183 Luxury Hotels in London
#212 Family Hotels in London
Price range (per night): RM565 - 1,127
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel London City South is an AA 4 star hotel ideal for a weekend or holiday in London. The Shard, Borough Market, London Eye, Tate Modern, Millennium Bridge, Shakespeares Globe Theatre, Vinopolis and St Pauls Cathedral are just minutes away, while a short tube ride will get you to the shopping, nightlife and theatres of the West End. Guests can enjoy our Elements Restaurant, Clinks Bar and rooftop leisure and fitness suite with gym, sauna and steam room. WiFi internet and parking available. ... more   less 
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Novotel London City South
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