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Novotel London City South

4.0 of 5
53-61 Southwark Bridge Road, London SE1 9HH, England
Hotel amenities
Novotel London City South
Professional photos
55 traveller photos
Ranked #164 of 1,070 hotels in London
4.0 of 5 stars 845 Reviews
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845 reviews from our community

What travellers say about this hotel
  • “Tate Modern” (17)
  • “Borough market” (13)
  • “Tube station” (12)
  • “Very good” (9)
  • “Great location” (8)
  • “Sofa bed” (7)
  • “Internet access” (5)
  • “Would definitely stay” (3)
  • “Rooms are small” (3)
  • “Friendly and helpful” (3)
Traveller rating
    283
    436
    89
    30
    7
Only show reviews for Family (236) | Couples (95) | Business (78)
Date Rating
Lugano, Switzerland
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“We always come back”
5 of 5 stars Reviewed 22 May 2012 NEW

Good price/quality and very happy with the service. Good breakfast and very good sleep quality. I certainly recommend it. More

Was this review helpful? Yes
Victoria Parry, Manager at Novotel London City South, responded to this review
23 May 2012

Dear Reviewer, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I was delighted to hear that you always enjoy your stays with us we very much look forward to welcoming you back to the hotel in the near future. Kind regards, Victoria Parry Rooms Division... More

Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Good location by Borough Market”
3 of 5 stars Reviewed 15 May 2012

Good London hotel, convenient walking distance to many sites. Expensive for what it was. More

Was this review helpful? Yes
See 4 more reviews by oceanseekerDC for London
Victoria Parry, Manager at Novotel London City South, responded to this review
18 May 2012

Dear Reviewer, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I was pleased to hear that you overall enjoyed your stay with us and in particular found the location to be excellent. Thank you once again for sharing your feedback and we very much look... More

Sheffield
Senior Contributor
36 reviews 36 reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
“When on special offer a good choice”
4 of 5 stars Reviewed 13 May 2012

This Novotel is on Southwark Bridge Road, close to Borough Market, and a short walk (10 min) from stations at London Bridge, Southwark or Blackfriars. There is also a bus service to Waterloo and Covent Garden (RV1).  Also easy walking distance to the Tate Modern, St Paul's, Tower Bridge, and the rest of the City of London.  The rooms are... More

Was this review helpful? Yes
See 3 more reviews by Tiptoptraveller for London
Victoria Parry, Manager at Novotel London City South, responded to this review
14 May 2012

Dear Reviewer, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I was delighted to hear that you overall enjoyed your stay with us and in particular found the location to be excellent. Thank you once again for sharing your feedback and we very much look... More

Winchester
Senior Contributor
37 reviews 37 reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“OK but marred by poor value.”
3 of 5 stars Reviewed 12 May 2012

This is probably the most expensive hotel I have stayed in- but that may have been down to the rate charged to my company- and was poor value for money. It is a fair walk from tube so on a wet day taxis were the only real option.Room was ready at lunchtime when I arrived. OK but had slightly strange... More

Was this review helpful? Yes
See 5 more reviews by Campbie for London
Victoria Parry, Manager at Novotel London City South, responded to this review
14 May 2012

Dear Reviewer, Many thanks for taking the time to comment. We appreciate all feedback and are sorry to hear that you were disappointed with your stay. If you wish to discuss your stay further, please feel free to call me on 020 7089 0502 or you can email me on H3269-DM@accor.com. Kind regards, Victoria Parry Rooms Division Manager More

worcester
1 review
2 helpful votes 2 helpful votes
“friendly service”
5 of 5 stars Reviewed 28 April 2012
2
people found this review helpful

Reception staff were very friendly and welcoming, we felt like things were not a bother for them. The room was really nice and modern. Ideal location and reasonably priced with that in mind. We were staying for the London marathon - so they even opened the restaurant early (0500) for the runners - a really appreciated touch. Breakfast was excellent... More

Was this review helpful? Yes
Victoria Parry, Manager at Novotel London City South, responded to this review
14 May 2012

Dear Reviewer, Thank you for taking the time to write such a positive review following your stay at the Novotel London City South and in particular for praising the team at the hotel. It's always a pleasure to read that my team is trying to go the extra mile to please our guests. I do hope you will visit us... More

pwhite84
1 review
1 helpful vote 1 helpful vote
“conveniently located”
4 of 5 stars Reviewed 25 April 2012
1
person found this review helpful

Well located well designed business-during-the-week families-at-weekend hotel in a modern building, convenient for South Bank attractions, several stations (Tube and Network), and lots of main routes across river from Westminster to London Bridge. More

Was this review helpful? Yes
Victoria Parry, Manager at Novotel London City South, responded to this review
27 April 2012

I’m so glad that you had an enjoyable time during your stay at Novotel London City South. I hope we can welcome you back to the hotel in the near future. Kind regards, Victoria Parry Rooms Division Manager More

Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Good Hotel - Well located for Bankside”
4 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

My stay was fine. Rooms were clean - a little tight, but to be expected in London. My only complaint - no moisturizing cream!! Never stayed at a hotel that did not have it. Location of hotel was good for the Eye and Tate Modern. Would go back. More

Was this review helpful? Yes
Victoria Parry, Manager at Novotel London City South, responded to this review
27 April 2012

Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I was delighted to hear that you overall enjoyed your stay with us and in particular found the location to be excellent. We do provide cream in our executive rooms and if you stay again please feel... More

Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Great family hotel”
5 of 5 stars Reviewed 23 April 2012

Stayed here in February and would definitely go back. Reasonably priced and in a good location for the London attractions. The rooms were immaculate, modern, comfortable and light. The bathroom had a bath and seperate shower cubicle. The toilet was tucked away near the entrance to the room. Breakfast was excellent with plenty to choose from and the staff were... More

Was this review helpful? Yes
Victoria Parry, Manager at Novotel London City South, responded to this review
27 April 2012

Thank you for your very positive review about the hotel but more importantly about the staff. It's always a pleasure to read that our guests are impressed with the high level of customer service we offer. I am sorry that you experienced some challenges with the Air Cooling system , I will be sure to investigate the system to ensure... More

1 review
“Fab stay, will come again!”
5 of 5 stars Reviewed 30 March 2012

The reviews do this hotel justice. We booked less than a week before due to finding out the hotel we had arranged to stay in had terrible reviews on here ( I trust Tripadvisor! ). We got a great deal, the breakfast was lovely and plenty of it and we were given a late check out free of charge. Within... More

Was this review helpful? Yes
Victoria Parry, Manager at Novotel London City South, responded to this review
10 April 2012

Dear Reviewer, Thank you so much for taking the time to write such a positive review following your stay at Novotel London City South hotel. I do hope you visit us again and that your next experience is just as enjoyable as your previous one. Kind regards, Victoria Parry Rooms Division Manager More

Kendal
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Nice but no surprises”
3 of 5 stars Reviewed 25 March 2012

I had a brief stay at this hotel when I was attending an event over at St Pauls. A very business-like hotel it is clean functional and comfortable but nothing stands out to make it special. It’s handy for the city and the closest hotel I could find in the sub £150 a night price range. Breakfast was nice but... More

Was this review helpful? Yes
See 6 more reviews by RoughneckTwoZero for London
Victoria Parry, Manager at Novotel London City South, responded to this review
29 March 2012

Dear Reviewer, Thank you for taking the time to post your thoughts following your stay. I was disappointed to read that we failed to live up to your expectations on this occasion, however I appreciate that you could find no fault with the cleanliness of the property and we are in a great location for the city. We hope to... More

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Additional Information about Novotel London City South

  • Accor London City South
  • Novotel London
  • London Novotel
Address: 53-61 Southwark Bridge Road, London SE1 9HH, England
Price range (per night):* RM581 - 725

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Novotel London City South
53-61 Southwark Bridge Road
London SE1 9HH
England
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