Our travel agent chose this hotel because it was within walking distance to our places of interest: Churchill War Museum, Imperial War Museum, London Eye, Big Ben, Westminister Abbey, etc. (The subway stops were 10 - 15 minutes walk). The rooms were modern, clean and comfortable - though a little small. The breakfast buffet was outstanding though the dining room... More

My mom and I recently visited London for the first time and we stayed at Doubletree Westminster. We are quite pleased with the overall experience. We arrived around noon after the overnight flight and two hours drive from airport to the hotel, we were given a room right away. And I have noticed later on that most of the travellers... More

When we arrived, the staff made sure their greeting would be memorable. They took excellent care of us and allowed us to check in early, which was very welcome after our other travels. The hotel is very well maintained and breakfast was absolutely wonderful (get the breakfast package with your room). We bought two rooms and got a great price... More

Stayed 1 night only on business. Nice functional business hotel. Small but modern rooms. I would stay here again. More

Staff at reception helpful but no smiles just like robots.Rooms are looking very tired and run down, we have stayed here many times before when it was city inn & mint hotel.Bathrooms are now have grime around edges of shower & the sink work tops are lifting.The apple mac computer are new and the fan on it while watching the... More

We have stayed in this hotel many times before when it was the City Inn and then the Mint Hotel. In it's latest incarnation it was very disappointing indeed. We had booked a deal with dinner included on the first night. When we booked in nothing was said about dinner and when we asked we were told that the restaurant... More

The daily menu proposed between 5 p.m. and 7 p.m. is a real treat and very reasonably priced. More

Booked this as part of a theatre break package deal and was amazed at the quality of the hotel, for what we paid less than £100 !(including the theatre ticket for Billy Elliot) Breakfast was excellent, although continental, lots of choice and we certainly didn't leave hungry. A full english breakfast was available for an extra charge but we felt... More

Lovely quite location 5 minutes from the Pimlico tube station. Fabulous entrance, wonderful dining room with the best service ever for Breakfast. We needed a room before 3pm so had a wheelchair room so can't judge the slightly cramped feel, due to large bathroom. £270 per night which seems expensive even though we used Tesco vouchers. Would stay again for... More