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Ramada Encore London West

3.0 of 5
4 Portal Way | Gypsy Corner / A40, London W3 6RT, England
Hotel amenities
Ramada Encore London West
Ranked #178 of 1,070 hotels in London
4.0 of 5 stars 749 Reviews
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749 reviews from our community

What travellers say about this hotel
  • North Acton(36)
  • Tube station(22)
  • Central line(16)
  • Tesco Express(16)
  • Very clean(14)
  • Wooden floors(10)
  • Car park(7)
  • Good value(6)
  • Friendly and helpful(6)
  • Flat screen TV(5)
Traveller rating
    302
    349
    54
    28
    16
Only show reviews for Family (94) | Couples (175) | Business (49)
Date Rating
Brussels, Belgium
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 May 2012 NEW

The location of the hotel is quiet and nice, close to the tube, but not close to the city center. This is problematic if you are planning to spend most of your time in the city visiting things, because it is not close enough to go back for a quick rest during the day. The front desk staff was not... More

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Encore_GM, Manager at Ramada Encore London West, responded to this review
23 May 2012

Dear Guest, Thank you for taking the time to write the review on this website. I can appreciate that hotel location is always subject to individual opinion as to the purpose of visit however I have made a note of other comments to ensure that corrective measures are taken. On behalf of the team I would lile to thank you... More

Puerto Lum
1 review
5 of 5 stars Reviewed 21 May 2012 NEW

Stayed here for 4 nights recently (May 2012). Very handy for central line tube, 5 min walk. We were upgraded to Exec room on 6th floor. Decent size room, very clean. Reasonably quiet early morning considering its a business hotel. Two negative points. The air conditioning/heating didnt reset so we were quite hot first night but got used to it!... More

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Encore_GM, Manager at Ramada Encore London West, responded to this review
22 May 2012

Dear Guest, I am glad to see that you liked our hotel and services we offer. I will share your feedback with the team which is encouraging to provide similar service to all our guests. Team here would look forward to welcoming you back in the future. Best Regards Gagan Kumar Operations Manager More

Cape Town
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 12 May 2012

I am staying at this hotel for 5 nights from tuesday 8 May until sunday 13 May. I must say that the staff are always very friendly but couldn't help me with my complaints. I am staying in the so called executive rooms on the sixth floor, but the room and mattresses are run down. The air conditioning is not... More

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Manchester, United Kingdom
1 review
2 of 5 stars Reviewed 8 May 2012

I have just stayed here for a the May bank holiday weekend and although I have stayed before and had a lovely time this time it was a nightmare. The problem was that there was a group of 30 seemed like 500 non English speaking teenagers on some kind of school trip. They persisted in running around the corridors till... More

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Encore_GM, Manager at Ramada Encore London West, responded to this review
9 May 2012

Dear Guest, Please accept my apologies for less than satisfied stay you had with us during the last week end. I appreciate your comments about the groups and their behaviour which as you can imagine is very challenging for the team to manage during all times. As a hotel we take all feedback seriously and please be assured this will... More

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

Stayed here for 3 nights (26th-29th Apr) at the end of my honeymoon before returning. I must say first impression of the hotel was very good. Receptionist was a trainee but polite and helpful. However, when we first went up to our room, we could not open the door with the keycard and I had to go all the way... More

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See 6 more reviews by Jermiez for London
Encore_GM, Manager at Ramada Encore London West, responded to this review
8 May 2012

Dear Guest, I am glad to see that you liked our hotel however please accept my apologies for the lack of service by our nights team. This is not our usual standard and we aim to ensure all guests have enjoyable stay and go beyond expectations. I will personaly ensure that training is given to all concerned and incidents like... More

Chichester
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

We just wanted a quiet, reasonably priced hotel with on-site parking near a tube station (maximum 5 minutes walk) to enable us to access central London easily on both the Saturday and Sunday, because our son was running in the London Marathon. We got all that and the room was clean and quiet. However, the exceptionally courteous and helpful staff... More

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Encore_GM, Manager at Ramada Encore London West, responded to this review
8 May 2012

Dear guest, I am delighted to see that you enjoyed staying in our hotel and the serivices we offer. I hope the marathon went well and team here would look forward to welcoming you back ini the future. Kind Regards Gagan Kumar Operations Manager More

Lincoln
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 26 April 2012
2
people found this review helpful

Came to London for a weekend break. Son had booked the hotel. Was a little concerned by some of the previous reviews, but there was no need to worry. Location: 5 minutes (and it is only 5 minutes) walk from Tube. Felt perfectly safe walking to and from Tube Station. Check In : Excellent. We arrived an hour early and... More

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See 2 more reviews by 3astwood for London
Encore_GM, Manager at Ramada Encore London West, responded to this review
27 April 2012

Dear Guest, I am glad to see that you liked our hotel and the service we provide. The staff here is committed to provide all our guests with highest satisfaction and the best value for money. I will share your feedback with the team and look forward to welcoming you back in the future. Best Regards Gagan Kumar Operations Manager More

Costa Rica
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 April 2012
2
people found this review helpful

This is a very well located hotel, near to a tube (metro) station, clean and confortable. With a very low level of noise, so we were able to sleep like babies! More

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Encore_GM, Manager at Ramada Encore London West, responded to this review
25 April 2012

Dear Guest, Your comment is a true reflection of our commitment to provide all our guest with value for money and satisfaction. Thank you for taking the time to post the review and we look forward to welcoming you back in the future. Best Regards Gagan Kumar Operations Manager More

Glasgow
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 14 April 2012
2
people found this review helpful

I recently stayed at this hotel but will never be going back. Here are the reasons why: 1) The area in which the hotel is situated is not particularly tourist friendly. I didn’t feel safe going back to the hotel after dark. 2) Although the hotel is reasonably priced North Acton tube station is around 25 minutes from Central London,... More

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Encore_GM, Manager at Ramada Encore London West, responded to this review
17 April 2012

Dear Guest, As you can appreciate that your comments have raised some valid concerns and the fact we take all feedback very seriously in order to provide better guest satisafction I will personally ensure that training is given to the relevant staff. While all guests have different perception about the hotel location and security I completely acknowledge you comments. Should... More

england
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

Great location, good friendly service excellent evening meal and breakfast. Room was very nice. Would have given better scores for overall score cleanliness score and room score had we not been woken up in the middle of the night by a mouse in the room. It was the only negative in what was otherwise a lovely stay. I would still... More

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Additional Information about Ramada Encore London West

  • Ramada London
  • London Ramada
Address: 4 Portal Way | Gypsy Corner / A40, London W3 6RT, England
Price range (per night):* RM389

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Ramada Encore London West
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