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All 1,081 London hotels

Ibis London City

3.0 of 5
5 Commercial Street, London E1 6BF, England (City of London)
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Ibis London City
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Booking.com Hotels.com ibis
83%
Ranked #299 of 1,081 hotels in London
179 traveller photos
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1,480 reviews from our community

Traveller rating
    323
    806
    281
    48
    22
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Families
295
 
Couples
544
 
Solo
137
 
Business
257
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Prague, Czech Republic
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Stayed here on a recent 3 day trip to London and was very pleased overall. The quality of the hotel was good. It did not feel old or run-down to me, so a bit surprised by some other reviews here. The good: -Room itself was clean and decently furnished. Not an enormous room, but did not feel too cramped either.... More

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Kansas City, Missouri
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

Excellent and very economical base for touring London. Aldgate East tube station literally around the corner on the same block, and I booked on their website for USD105 a night -- absolutely unheard of in The City! One subway stop (or 20 minute walk) from Tower of London and adjacent tour bus stop. A 20 minute walk from Liverpool Street... More

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Aberdeen, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

Alright place to put your head down!!! Next to aldgate east tube station. Easy check in and out!! Tried to order room service and waited at reception for 10 minutes where I was sent to the bar. I waited there and got sent back to reception...... Gave up in the end so can't comment on the food.

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Plymouth, United Kingdom
Top Contributor
66 reviews 66 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

Lovely clean hotel which is a quiet little oasis from the bustle of the city outside. 100 yards from a tube station which will take you anywhere you want to go in London. Walked to the hotel from Big Ben along the Thames walk and it was a very pleasant way of seeing some of the city . Rooms clean,... More

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See 3 more reviews by mah_12 for London
UK
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 13 May 2013 NEW

Stayed for a week. The rooms and bathrooms are clean. The staff is very kind and friendly. But they find themselves apologizing contantly. Because the key cards lock you out of your room each time you leave the room. The wifi denies you access. It only works if you pay the hotel an extortionately big fee every 24-hours (but everywhere... More

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See 3 more reviews by montheroad for London
A TripAdvisor Member
5 of 5 stars Reviewed 12 May 2013

Ibis London City Hotel is an excellent choice when travelling to London either for Business or for Leisure. The facilities are excellent, the location very convenient and personnel quite helpful and professional.

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Review collected in partnership with Accorhotels.com

Terence B, General Manager at Ibis London City, responded to this review
16 May 2013

Dear Guest, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Irena Hoch HR&Administration Coordinator More

Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 May 2013

Friendly staff with clean comfortable rooms. One minute walk to district line tube, six stops and your at Temple two minutes walk from Covent garden and lots of theatres, restaurants etc. nice bar area to relax after a long day.

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Terence B, General Manager at Ibis London City, responded to this review
16 May 2013

Dear Guest, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Irena Hoch HR&Administration Coordinator More

The Netherlands
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 11 May 2013 via mobile

I came here for a business trip. The staff is overall average to friendly. A nice touch is that a lot of the staff is French. The breakfast is too basic and uninspiring. The room also had an uninspiring view on a wall of another building. I could not iron clothes in the room but had to go the "... More

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Terence B, General Manager at Ibis London City, responded to this review
16 May 2013

Dear Guest, Thank you for the feedback following your stay at Ibis London City. I was disappointed to read the issues you encountered during your stay. Please rest assured that I shall follow up on the issues addressed. Our objective is to ensure that our guests have a hassle free stay and it is with regret that we failed in... More

Horsham, West Sussex
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 7 May 2013

Although difficult to find it was worth the extra 15 minutes wandering around looking for it! We even directed some Aussies as they couldn't find it. Helpful staff, clean rooms, good lifts, close to Spitalfield Market and the area.

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See 2 more reviews by HorshamLass for London
Terence B, General Manager at Ibis London City, responded to this review
16 May 2013

Dear Guest, Thank you very much for your review, I am delighted that you enjoyed your visit to the [Hotel Name]. I look forward to welcoming you back again soon. Kind regards, Irena Hoch HR&Administration Coordinator More

Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 May 2013

I stay at the IBIS quite often. Next to Petticoat Lane you get the best of old and new London. Clean basic rooms, friendly staff. Lively bar. Good reliable chain. Spitalfields and Brick Lane just a few minutes walk away so great food options. Breakfast not very nice but plenty of cafes and bigger chains near. Recommended.

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Terence B, General Manager at Ibis London City, responded to this review
16 May 2013

Dear Guest, I am pleased to hear that you enjoyed your stay at the ibis London City, but I was very disappointed to hear that your experience with the breakfast did not meet your expectations. Please allow me to express my sincerest apologies. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you... More

 
 
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Additional Information about Ibis London City

Also Known As:
Ibis London City Hotel London
Ibis London City Hotel
Accor London City
Ibis London
Address: 5 Commercial Street, London E1 6BF, England
Phone Number:
Region: United Kingdom > England > London > City of London , East End / East London
Amenities:
Restaurant
Hotel Style:
#251 Business Hotels in London
#253 Family Hotels in London
Price range (per night): RM334 - 660
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Ibis London City is ideal for tourist or business stays. Located in the centre of London's financial district, 20 m from Aldgate East station, it is a few steps from Liverpool St, the Tower of London and the celebrated Tower Bridge. It has 348 rooms,including 19 accessible rooms. The hotel has a restaurant and also a bar offering snacks 24 hours, 7 days. Wireless internet access for business guests. Public undercover parking close by. ... more   less 
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Ibis London City
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