I was given room 203. As I opened the door, I actually thought I had walked in to a cupboard. You could not swing a cat in this room! I have seen bigger rabbit hutches. I am serious! See my photos! Being 6' 2" I need a decent size bed. This one i could not fit in to. The room... More

This hotel is only about a 5 minute walk from Picadilly Circus which puts it in a really good location. The hotel itself was very clean and comfortable and the service was good. Breakfast was good as well. We only stayed here for one night and didnt eat here in the evening but everything that we saw was of a... More

close to underground, in a quiet street. near to many cafes, good to breakfast. You can go to almost places on foot. More

i stayed one night at the cavendisch in Gower street, close to the St Pancras Eurostar terminal. the hotel takes advantage of this presence to charge about 200 pounds per night. for that price you might expect a lot but it's an awfully dingy, smelly place. it reeked of cigarettes in my non-smoking room. everything was dirty, and the matress... More

My colleague booked this over the internet, and it looked OK in the pictures......when we turned up, it was very different in reality......worn out carpets, dirty marks all over the walls, and an "unusual" smell. Although they offered alternative rooms when I said the original rooms weren't acceptable, these were still well below standard....and it's not as if we were... More

I stayed at this hotel last minute and it wasnt cheap. It was dirty, no propper bedding, the public areas vere tired and worn. Staff not interested in helping and showed lack of concern for customer anxiety, yet it felt like they were embarassed. I stay in London every week and this hotel is not worth the stars or money.... More

How on earth this one could claim 3 stars? This hotel is so below basic sanitary norms that I am surprised it still survives. The only explanation would be people confusing it with the other Cavendish (in Mayfair) and booking in this disgrace of a hotel service. No lift. This really should be written on their website in big bold... More

This hotel is not 4 star by my standards! It is convenient and our room was quiet (as requested) at the back. The front is on a main road. As for being re-furbished as claimed I saw no evidence as the public areas were worn and our room, although very clean, was tatty. The shower took 15 minutes to run... More

Tiny and dirty rooms. Worn out curtains, made from the same piece as the sheets. Stained walls. Cables hanging from the walls. Windows that did not close properly (in February!). Old low-quality matrassess. My bathroom was not cleaned in 3 days. I received a phone call at 3am from the reception desk asking me if I had been to a... More