Quite a good location and friendly, helpful staff. Rooms are small, very noisy, bathroom tiny. Bed was uncomfortable, room needed a good hoover, bring slippers if you do stay here! Overpriced for what it is. At check in we were told there was a 24 hour bar (not a very good one, only sold cans nothing on tap!) and it... More

First the good. Location was excellent. So easy to grab the heathrow connect and walk two easy blocks from Paddington to hotel. After early morning flight our room wasn't ready they asked for some time and directed us downstairs for the continental breakfast. Toast,juice coffee from machines. Not much to write home about but o.k. Front desk people very nice... More

Had a fairly basic single-room on the second floor facing the street, nothing fancy but clean. Only complaint would be the street noise in the morning. A few minutes walk to Paddington. More

I stayed at this hotel overnight at the beginning of a business trip. The staff was very friendly and were able to accommodate a (very) early check in at 8am. The room has everything necessary, but certainly doesn't have any frills. There was no radio, no tv stations, and the wi-fi was spotty. But, there is a complimentary European breakfast... More

We paid much more for this room than our hotels in Paris and Spain but it was the worst so far. It was down in the basement level and small and dingy. It was good to have tea and coffee facilities though and breakfasr was ok. Quite a walk to the tube stations but not too bad. Victoria Hotel nearby... More

Easy to find from padding ton station poor breakfast but nice staff More

It's conveniently situated in Sussex Gardens only about 5 mins walk from Paddington mainline station and tube, and Lancaster Gate tube. The reception staff were extremely helpful, efficient and pleasant, even letting us check in one and a half hours early. They also let us leave our bags there until 6pm on our last day. We had a large room... More

We loved the service. The front desk staff is the most helpful we have ever encountered anywhere. We had all sorts of issues with our electronics from home and they went out of their way to find adapters to allow us to charge our devices. One gentleman even brought us his adapter from home! They were also very responsive when... More

Very clean room, breakfast not so great, extremely friendly staff, very close to paddington Hilton conference centre and tube station . More