the signage generally is very poor, not labelling the English breakfast t bags for instance, or the fruit juices at breakfast, neither was there any fresh fruit at breakfast... also bad signage in the bedroom regarding re-cycling, we found ours in the bath as we were leaving! the front panel of the desk was missing completely and we were left... More

My husband and I stayed through lastminute.com secret hotels for our wedding anniversary. I requested a rear facing room & mentioned the occasion and we were upgraded. Friendly, polite staff. Room was wonderfully quiet. Really close to Gunnersbury tube so we stopped off in Chiswick on our way to the theatre & got a direct district line back from embankment.... More

Noted the mixed reviews for this hotel and spent four nights here in April 2012. Got a reasonable deal & was overall satisfied with our stay. Positives :- very clean, staff friendly & knowledgeable, very close to Gunnersbury Tube, large bedroom & very large, comfy bed, free wi-fi in lobby. Daily servicing of room outstanding, with plenty of toiletries &... More

I stayed in Chiswick on Tuesday 1st May for a business meeting. I arrived late on Tuesday evening and was warmly greeted by a lovely fellow Irish receptionist (great to see) who efficiently checked me in and informed me I had been upgraded to a junior suite. This room was simply huge with a huge bed to match. The room... More

stopped in this very clean and contemporary looking hotel for 1 night. We arrived early and left our luggage in a secure room behind reception desk. The staff throughout the hotel were polite, helpful and very friendly. The room we had was 216 overlooking the main road, but you couldn't hear any traffic due to the double/triple glazing? We were... More

Great value, great location for a trip to the rugby. Rooms are really nice, though you can't see much in the bathroom due to the mood lighting. Really nice decor. Napa restaurant for dinner is good value with quality food. The Globe bar was great for coffee, food and drinks, though having a DJ blaring out music hindered conversation on... More

Booked with Booking.com on their flash deals reviews were generally positive but mixed but took the plunge. Excellent hotel very modern and trendy rooms are spacious would definitely stop again. Large bar which was well used and staff were attentive and pleasant. Well placed for Gunnersbury tube and in the west end or centre in 10 minutes. Breakfast was a... More

I booked this hotel through Last Minute com as one of their secret rooms (I had worked out out that it was this hotel first) and having compared other sites such as as Late Rooms, Booking.com, etc who were all ask for £180 for that same night I booked through Last MInute and paid £119. Staff at check in we're... More

Stayed here whilst visiting London for a west end show. Great location very close to 2 tube stations. Room was very big, asked for (and got) twin beds, which were very comfortable. Bathroom was very big (little gripe, had to reach in under the shower head to turn the water on & shower wasnt that powerful) The whole hotel was... More