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All 1,077 London hotels

The Sumner Hotel

4.0 of 5
54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
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94%
Ranked #45 of 1,077 hotels in London
Most recent review
5 of 5 stars Reviewed 18 June 2013
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875 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 18 June 2013 NEW

good experience nice convenient location friendly staff would definately recommend this hotel good dinner recomendations from staff cheery breakfast room relaxing lounge feeling that you were in yout own home

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Aylesbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 June 2013 NEW

This is a lovely place to stay in a really good location, whether shopping or sightseeing. It has a warm and friendly atmosphere and felt quite secure. Whilst there, you don't have the sense of hustle and bustle of London as it is in a quiet street, but once outside you are within minutes of lots e.g. City bus tour,... More

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See 4 more reviews by mondsp for London
thesumnerhotel, Manager at The Sumner Hotel, responded to this review
17 June 2013

Dear Guest, Many thanks for the kind words you have shared with us on trip advisor that we are a Lovely Little Hotel. Its our pleasure to have you here at The Sumner. We always make sure that we do our best to improve the quality of services & maintain the high standards at The Sumner. Your kind words of... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 12 June 2013

Location: The location was great and within walking distance to the shopping hub of Oxford St which was very convenient as we didn't have to travel back very far with our shopping bags. You can also easily get a taxi from outside the hotel, or its a just a short walk to the bus stops and hop on hop off... More

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thesumnerhotel, Manager at The Sumner Hotel, responded to this review
17 June 2013

Dear Guest, Thank you for your feedback and whilst it seems that we were not the right match for you I appreciate we did not deliver the service which you have expected from us. It’s been a surprise to find out that you were not satisfied with our services and you’ve failed to raise a point during your stay, as... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 11 June 2013

Fantastic hotel,great staff everyone was so pleasant and helpful. Room very spacious and clean breakfast great and very good location. Would stay at the Sumner Hotel again and would recommend to anybody. Ten out of ten for us. Thanks again for a great stay.

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Santa Barbara
1 review
5 of 5 stars Reviewed 3 June 2013

This boutique hotel has so much going for it! The location is convenient to the tube and quiet, at least for London; and there are numerous and varied restaurants and pubs, not to mention Hyde Park, within easy walking distance. The rooms are spacious and clean, and the breakfasts are a treat, with lots of fresh fruit in addition to... More

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thesumnerhotel, Manager at The Sumner Hotel, responded to this review
7 June 2013

Dear Guest, Many thanks for the kind words you have shared with us on trip advisor - “A lovely home away from home.” We are delighted to know that you have enjoyed your stay here at The Sumner. Its our pleasure to have you here at The Sumner. We always make sure that we do our best to improve the... More

Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 31 May 2013

This was our mother daughter (ages 50/13) getaway to London trip. The Sumner is perfectly located near the Marble Arch tube stop, loads of good restaurants, great coffee shops and mini-markets: all things that we Americans adore. Felt absolutely safe walking in the area at all times, nearly everything you need is within 2 short blocks' walk of the property.... More

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See 3 more reviews by adharman12 for London
thesumnerhotel, Manager at The Sumner Hotel, responded to this review
3 June 2013

Dear Guest, Many thanks for the kind words you have shared with us on trip advisor that we are on the Wonderful Location & Service. Its our pleasure to have you here at The Sumner. We always make sure that we do our best to improve the quality of services & maintain the high standards at The Sumner. Your kind... More

Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 29 May 2013

We stayed at the Sumner Hotel in the Marble Arch area for our London trip. The location made it easy to get around town, being close to the metro and bus stops, and offered a wide variety of restaurants. Breakfast included a wide variety of foods and enjoyable conversations. And the staff was absolutely wonderful and very patient with my... More

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thesumnerhotel, Manager at The Sumner Hotel, responded to this review
30 May 2013

Dear Guest, Many thanks for the kind words you have shared with us on trip advisor. I am very pleased to know that you had a Wonderful Stay at The Sumner. Its our pleasure to have you again here at The Sumner. We always make sure that we do our best to improve the quality of services & maintain the... More

Cary, North Carolina, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 28 May 2013

We stayed for 8 nights. The location was great and safe. Loved their breakfast. Beds were clean and rooms were a good size. Definitely would recommend if you are staying for an extended visit and need a good valued stay. Did have some miscommunication on # of rooms in the beginning but once resolved the hotel was a great resting... More

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See 3 more reviews by Lynn B for London
thesumnerhotel, Manager at The Sumner Hotel, responded to this review
29 May 2013

Dear Guest, Many thanks for the kind words you have shared with us on trip advisor - “Sumner Hotel in London was very good”. I am glad to know that you had a lovely stay. Its our pleasure to have you here at The Sumner. I would like to applologise for any miscommunication or any inconvinience caused during your stay.... More

Placerville, California
Top Contributor
64 reviews 64 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 27 May 2013

We only had one night here at the hotel, but it was lovely. Close to Hyde Park this boutique hotel has very stylish and comfortable rooms. Breakfast was good, although I would have enjoyed a true English Breakfast more. Staff is very helpful, all areas are clean, and comfortable.

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See 5 more reviews by CRW1028 for London
thesumnerhotel, Manager at The Sumner Hotel, responded to this review
29 May 2013

Dear Guest, Many thanks for choosing The Sumner again and for the kind words you have shared with us on trip advisor - “Perfect Location, Perfect Size, and a reasonable price”.Its was our pleasure to have you here at The Sumner again. We always make sure that we do our best to improve the quality of services & maintain the... More

Auckland, New Zealand
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 25 May 2013

We stayed here for two nights and felt very "at home". There are 19 rooms, ours a standard room on the 3rd floor at the back of the hotel was quiet and the bed comfortable, shower great. It was cold in London so after a few hours out we returned cold and damp longing for a cup of tea! The... More

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thesumnerhotel, Manager at The Sumner Hotel, responded to this review
29 May 2013

Dear Guest, Many thanks for choosing The Sumner again and for the kind words you have shared with us on trip advisor. It is always great to know that you had a comfortable & easy stay at The Sumner again. Its our pleasure to have you here. We always make sure that we do our best to improve the quality... More

 
 
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Additional Information about The Sumner Hotel

Also Known As:
Sumner Hotel London
Address: 54 Upper Berkeley St. | Marble Arch, London W1H 7QR, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#27 Business Hotels in London
#35 Luxury Hotels in London
#123 Family Hotels in London
Price range (per night): RM817 - 1,152
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to The Sumner Hotel. The Sumner has the intimate charm of an elegant hotel. Located in the heart of London within strolling distance of Oxford Street shopping, the bright lights of West End, and the tranquility of Hyde Park. The Sumner is a brand new townhouse hotel located in the heart of London and features award winning management. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. About The Sumner: The Sumner is a townhouse hotel located in the heart of London, and features the same award winning management as its sister hotel, Five Sumner Place. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. Tradition is combined with modern comfort, and all rooms are designer decorated and luxuriously appointed. They all feature air conditioning, widescreen LCD, LED/3D TVs, free Broadband, as well as all traditional amenities. For those guests wishing to indulge in something extra special, we provide in addition to our standard rooms a number of larger Deluxe rooms that have been custom designed with Italian Ligne Rosset furniture. The hotels centrepiece is an intimate and elegant sitting room with an original fireplace and timber flooring, the perfect place to enjoy a drink before or after any excursion into the centre London, which literally lies on the hotels doorstep. Located less than five minutes walk from Marble Arch Tube station and Oxford Street, a five minute taxi ride from Paddington station from which the Heathrow Express service runs, and five minutes walk from the tranquility of Hyde Park the hotel is positioned so as to provide you with the choicest mix of excitement, convenience and comfort. The Sumner is at the centre of all that is great about London, and our knowledgeable staff will be able to advise you on all the best places to go and the best things to see. The Sumner is a brand new townhouse hotel located in the heart of London. Part of an 1830s Georgian Terrace the hotel has been fitted to the highest standards, preserving many of the buildings historical characteristics and combining contemporary luxurious design with warm friendly and attentive service. Sumner Hotel Location: How to find us: By tube: The nearest London Underground station is Marble Arch. From the station turn right on Oxford Street and go first right into Great Cumberland Place. Then turn third left into Upper Berkeley Street and continue for approx 100 m - we are at number 54 on the left. By car: Marble Arch is conveniently situated close to the A5, A40(M), A41 and A4(M) and can easily be reached from the Heathrow, Stansted and Luton airports. The Sumner Hotel is 9.0 Miles away from the London City Airport. ... more   less 
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