AVOID THIS PLACE - Honestly I haven’t met anyone happy staying there in this hostel. It’s a filthy place to be around. STUFF – especially at the reception – worst customer services I’ve ever received. Manager it would be better for him to be a security officer instead, very unfriendly blonde gnome. This company is bunch of liars, and its... More

Where to begin. Possibly the worst week of my life. An interesting experience here at the west two ranging from bed bugs, clogged loos and creeps always waiting to greet you straight out of the shower door. I felt cleaner before I went into the shower and was exposures to that mould driven box, being touched by the shower curtain... More

The hostel is in good location, good transport links, 20 minutes walking to Oxford St. Nice to visit Hyde PArk and museums around Kensington. But complained with the booking hostel, as I booked for 2 nights in a double bed, private room and When i arrived they said there is no double bed only single beds but still private room.... More

I got bed bugs which I thought were mosquito bites!!! @ room 14 or 26! It was really bad and the beds squeaks easily, can't sleep. We stayed for a week and 1 of the 5 days was booked! We found another hostel near the area and it was the same owner! we paid 3 extra pounds for leaving our... More

Stayed at West Two in the beginning of the holidays. Got lucky with a room including double bed and BATHROOM, which is definately to prefer. The room and the bathrooms were clean, the service okay and the location fantastic. I would not mind going back, the price was very good! However, remember towels, it's not included (and you can't rent... More

place was full of bed bugsm everyone had sores from them. i even woke up one day and they were spraying poison for the bugs around me wile i slept! this is really bad poison and you are supposed to leave the room empty for days after til humans can go again and they didnt even wake me up!!!!! believe... More

Stayed here for a long weekend. Not much to say. Room we got was fairly comfortable. Twin room, bunk bed. Comfortable enough. Room was well heated, which was a major plus, as it was a pretty cold weekend in London. Mirror and sink in room. Bathrooms/showers were not ideal. Not the cleanest (mildew present on all the showers i used),... More

We paid around £90 for two nights which was very good value for an ensuite room in London ..but as soon as we arrived, we realized that we're going to get exactly what we have paid for - one of the most uncomfortable beds and untidy rooms in a terrible horror house with paper thin floors and walls that felt... More

A few friends and I are in the navy (U.S.) and we were in london for the night. With the plan of just showing up in the city and figuring it out from there, we ended up at the West Two. As soon as we walked in, we could tell this was exactly what we were looking for. After walking... More