The staff were helpful and friendly, the room was not as big as other premier inns I have stayed at but it was plenty big enough for one person. Breakfast was good. Hotel is close to the shops and the free car parking is a big bonus in the city centre.

We stayed for 3 nights on a long weekend. We arrived very tired but found the hotel very easily. There is ample fee parking, the hotel was full on the Saturday night but there were still spaces available in the car park, The receptionist was very friendly and gave us a map of Norwich and made us feel very welcome.... More

We stayed here for one night on the bank holiday weekend. The hotel was easy to find with free parking. Check in easy and the reception staff were very pleasant. Room clean tidy and warm with everything that we required and we had been told that if we needed anything else just to ask. Met friends and had a drink... More

I wasn't looking forward to the experience as I have had less than satisfactory stays in this chain before. The hotel is a very short & easy walk from the station which was a plus and it appears to have a good sized car park. When walking, be careful to follow the signs to the hotel closely or you might... More

We travelled by rail so the Premier is well placed as just a walk across the road.First class location for shops, sightseeing, restaurants etc. Lovely room overlooking the river and park but the mattress was very hard and we could feel the springs. On enquiry by reception we mentioned this and were refunded our first night and provided with a... More

We booked this hotel for a 4 day stay in Norwich over the May Bank Holiday weekend. It was easy to find and has free parking facilities with plenty of spaces. We were greeted by Melanie on reception who couldnt have been more friendly and helpful. She gave us a map of Norwich and told us about places worth an... More

Hotel was clean, staff very friendly. Noise on Friday night was loud outside but it is in the City centre. Easy access to Norwich City FC and Odeon, small arcade with Pizza Hut, etc. Town centre 5 min walk.

I have stayed at this hotel many times for business purposes. It is always super clean and the rooms are bright and very comfortable. The wifi is a good price and usually I stay for a week at a time so is needed. The view over the river is lovely and there is a beautiful seating area around the back.... More

This was my first visit to a premier inn but I was impressed from the moment I stepped in the building. The ladies on the reception were so helpful and friendly as I was travelling alone they made me feel so welcome in the restaurant they were just as friendly and chatty. My room was lovely and so so quiet... More