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All 46 York hotels »

Novotel York Centre

3.0 of 5
Fishergate, YO10 4FD, England
Hotel amenities
Novotel York Centre
Ranked #20 of 46 hotels in York
4.0 of 5 stars 540 Reviews
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540 reviews from our community

What travellers say about this hotel
  • Very good(43)
  • Swimming pool(39)
  • Car park(29)
  • Executive room(19)
  • Great location(18)
  • Min walk(17)
  • Superior room(14)
  • Reception area(13)
  • Very clean(13)
  • Staff were friendly(13)
Traveller rating
    151
    227
    117
    28
    17
Only show reviews for Family (190) | Couples (200) | Business (41)
Date Rating
Stirling
Senior Contributor
43 reviews 43 reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW

Stayed here over the bank holiday weekend. Nice clean spacious room. Good size sofa bed for the kids. Not a massive amount of storage space but ok for a weekend. Swimming pool good. Only ate breakfast in hotel but good choice available. Great central location. Easy walk into town centre so great for sight seeing. More

Was this review helpful? Yes
Durham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

I don't think there is much point in reviewing a Novotel against the standards set by some of the top class hotels because that isn't what they're about. I found this to be a typical Novotel in that it was clean and functional, the staff were efficient and extremely pleasant, and the catering was pretty decent. The location of this... More

Was this review helpful? Yes
Christophe Ughetto, General Manager at Novotel York Centre, responded to this review
22 May 2012

Good morning. Thank you for your comments. These will be reviewed with our teams. I am happy to read you had a good time and have certainly taken note of your feedback with regards to the breakfast. Thank you once again for taking the time to write a comment. With kind regards, Christophe Ughetto More

Montreal, Canada
Senior Contributor
24 reviews 24 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 May 2012 NEW

The location of this hotel is just perfect. The staff very friendly and helpful. The room was clean but the bed not too comfortable,furthermore, the left side of the bed was barely a foot from the wall, not too practicle when you get out of bed in the middle of the night and bump in the wall. Liked the shower... More

Was this review helpful? Yes
Christophe Ughetto, General Manager at Novotel York Centre, responded to this review
22 May 2012

Good morning and thank you for writing a comment following your recent visit to the hotel. I am glad to read you found our staff to be very helpful and friendly and have taken note of your other comments. I hope we will have the opportunity to welcome you back! With kind regards, Christophe Ughetto More

Cambridge, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 16 May 2012

IIt seems you pay for the location of this hotel in the City of York. The room was clumsily laid out and boasted itself as an “Executive Room”, it was not. Like most hotels the housekeeping staff are obviously rushed off their feet to maintain a minimum standard. The shelves in the room had obviously not been dusted in weeks.... More

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Christophe Ughetto, General Manager at Novotel York Centre, responded to this review
17 May 2012

Good morning and thank you for sharing your thoughts following you recent visit. I would like to begin by apologising for the shortfall in service you received on this occasion and will personally check the room and address the issues raised. Thank you once again. With kind regards, Christophe Ughetto More

Bournemouth
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 May 2012

Stayed in executive room and was most impressed - particularly by the bathroom which is one of the best I've come across - well lit, excellent range of shampoos/soap etc. Good shower and separate bath. Nicely quiet rooms and breakfast was fair - baguette a little stale and the overall cost a little high perhaps. Staff very obliging - breakfast... More

Was this review helpful? Yes
Christophe Ughetto, General Manager at Novotel York Centre, responded to this review
17 May 2012

Good morning. Just a few words to thank you for taking the time to write a comment. I am delighted to read you did enjoy your stay and found our staff to be helpful. I am looking forward to welcoming you again in the future. With kind regards, Christophe Ughetto More

London, United Kingdom
Senior Contributor
41 reviews 41 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

Novotel York Centre is a modern, nice hotel just outside York city walls and city centre can be easily reached with a pleasant stroll along the river. Like every other Novotel it has good amenities and services, with a nice restaurant and a smallish swimming pool. And like every Novotel is modern, anonymous and with no character at all. Rooms... More

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Christophe Ughetto, General Manager at Novotel York Centre, responded to this review
17 May 2012

Good morning and thank you for your honest feedback. I hope we will have the pleasure to welcoming you back in one of our properties around the country. With kind regards, Christophe Ughetto More

Ardrossan, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

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Was this review helpful? Yes
Christophe Ughetto, General Manager at Novotel York Centre, responded to this review
17 May 2012

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Chesterfield, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2012
2
people found this review helpful

We stayed for one night with our 5 year old son, lovely clean comfortable room, friendly staff excellent childrens facilities and very well situated with plenty of parking would stay here again More

Was this review helpful? Yes
Christophe Ughetto, General Manager at Novotel York Centre, responded to this review
16 May 2012

Good morning. Just a few words to thank you for your comments. I am delighted to read the whole family enjoyed their stay at the hotel. We do hope to see you again very soon. With kind regards, Christophe Ughetto More

Manchester, UK
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

Just come back from a 2 night stay at this hotel and we we're quite impressed! Central location - center is just 5 min walk away. Modern and clean hotel facilities and room. We had a superior room which I think just gives you a queen bed instead of a double, plus a safe and mini bar. I requested bright... More

Was this review helpful? Yes
Christophe Ughetto, General Manager at Novotel York Centre, responded to this review
15 May 2012

Good morning and thank you very much for taking the time to write a few lines following your recent visit to the Novotel York. I am delighted to read you had a good time and were satisfied with our service delivery. I will certainly share your comments with all the team and we are looking forward to welcoming you soon... More

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 12 May 2012

As it is written in the topic Near the city center and the Wall. Clean and tidy room with comfortable bed and sofa and separated bathroom and toilet room. Travelling and dining guide were also unexpected offered by the reception and in the room (guide book). More

Was this review helpful? Yes
Christophe Ughetto, General Manager at Novotel York Centre, responded to this review
16 May 2012

Good morning and a big thank you for your comments. It was a pleasure welcoming to the hotel and I am glad to read you had a good stay. We will hopefully see you again soon. With kind regards, Christophe Ughetto More

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Additional Information about Novotel York Centre

  • Novotel York
  • Accor York Centre
  • Hotel Novotel York
  • York Novotel
Address: Fishergate, YO10 4FD, England
Price range (per night):* RM349 - 644

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