The pub next door, the Black Bull was brilliant and very friendly. We all loved the place. My room in the hotel was large and warm. .... I think I have now run out of positives to say about this facility. Fifteen of us stayed here in April over 4 nights. All of us complained about it being completely awful.... More

We booked this travel lodge for a one night stay as hotels in the centre of York were booked up or extortionate . After booking we read some shocking reviews about this travel lodge and thought we had made a Huge mistake . However on arrival we were greeted by a friendly receptionist and having been allocated our rooms we... More

I stayed here with a bunch of friends from Australia for the ANZAC Day Memorial service in Driffield followed by a visit to Elvington Air Musuem. I've stayed in hotels all over England and around the world and this has got to be bottom of my list. I changed rooms, complaining the shower didn't even get me wet, let alone... More

Organisation & management-nil. Staff competence & training-nil. Staff Customer relations & skills-nil. The room was far from clean & the shower wall grout covered in mould. Further, our group was booked into 5 rooms all under one name. How in an emergency would travelodge even know who is staying there? Because we as a couple had been placed in a... More

My stay at you hotel was a bit of a shambles, I was staying with friends from Australia. And we had some bad issues. Firstly I was booked in by my own name on the first night then under a booking by a Mr John Dann for the rest of my stay, 26 27 28th April. My colleagues and I... More

Room was clean and tidy but that's as good as it got! Toliet didn't flush and the shower had no power whatsoever. Outside, windows had paint peeling off and small trees growing in the gutter - very dated and in need of renovating. We booked a family room and on arrival we were told the room was a double for... More

Stayed for 1 night. We were going to the Barbican centre. Checked in no bother. Room clean little dated but bed comfy. Tea & coffee provided Kettle a bit grotty with limescale. Black bull next door great Sizzler pub, nice food and great staff made us very welcome. One £10 return in a taxi to the centre of York, pick... More

Must admit was a bit apprehensive about my booking for 10 of us after reading reviews. But from start to finish a excellent service was received. The car park was flood lit with cameras linked to reception and staff very helpfull and friendly from checking in to leaving and helped with extra towels and pillows and even rang taxis for... More

We stayed 2 nights. No milk in the room first night in 1 room - told next day that we should have been advised on checking in that they had run out of milk and we should have been offered a plastic c up of milk from the staff room. The 2nd night no milk in the other room. Not... More