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All 46 York hotels »

Hotel 53

3.0 of 5
53 Picadilly, YO19PL, England
Hotel amenities
Hotel 53
Ranked #29 of 46 hotels in York
3.5 of 5 stars 403 Reviews
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403 reviews from our community

What travellers say about this hotel
  • Very clean(34)
  • Great location(23)
  • Car park(23)
  • Min walk(15)
  • City wall(12)
  • Staff were friendly(11)
  • Night stay(9)
  • Train station(8)
  • Very good(8)
  • Modern and clean(7)
Traveller rating
    102
    140
    90
    50
    21
Only show reviews for Family (51) | Couples (208) | Business (39)
Date Rating
Top Contributor
74 reviews 74 reviews
Reviews in 61 cities Reviews in 61 cities
232 helpful votes 232 helpful votes
3 of 5 stars Reviewed 25 May 2012 NEW

Things start badly as you have to pay for your entire stay when you arrive (as the hotel have your credit card number I don't see any reason to pay when you arrive. Otherwise they shoud ask for prepayment when you book the room). I took of their brochure with photos more appealing than the reality, so I was disappointed... More

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Brighton
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

A group of us stayed here recently for a birthday celebration, booking well in advance by telephone. Firstly, we were never sent a booking confirmation - neither by email nor post. The week before our stay, a couple of members of the group pulled out last minute due to illness & a family bereavement. Upon liaising with the Hotel to... More

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Philip Down, Owner at Hotel 53, responded to this review
23 May 2012

It is clear that these comments are both substantially incorrect and largely driven by the fact that these guests were disappointed at having paid more for their pre-booked accommodation than the price available just prior to their arrival. Firstly the guests were fully aware of the hotels 48hr cancelation policy, which was made totally clear on booking. It is also... More

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5 of 5 stars Reviewed 19 May 2012

Really good value for a city hotel. Nice, clean rooms. Big room, comfy bed, nice bathroom with great shower. Fantastic breakfast. Highly recommended. Definitely return. More

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Carlisle, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 18 May 2012

Just back from a one night stay at the Hotel 53 in york. Found this to be a nice clean hotel with small but very comfortable rooms. Staff polite and helpfull. Breakfast was included in our stay and was buffet style and very tasty with plenty to choose from. Only minus point as i had read on thid forum before... More

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Billingham, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

On arrival we were told that we had to pay a £30 deposit in case of damage etc - we are regular travellers and have not come across this before, maybe if it was a posh hotel I would understand but...so they freeze £30 in your bank in your bank for up to 10 days! we were not aware of... More

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Philip Down, Front Office Manager at Hotel 53, responded to this review
15 May 2012

Thank you for your comments. It is, admittedly, Hotel53 policy to pre-authorise a credit or debit card for £30 to ensure funds are available to cover any incidentals or charges that may be incurred during your stay. However, should you not wish to provide a pre-authorisation of a credit or debit card, we can, alternatively, accept a cash deposit of... More

Warrington, United Kingdom
1 review
2 of 5 stars Reviewed 13 May 2012

This hotel cost me £125 a night and in my opinion it was not worth what i paid. Issues were 1 car park is 10 more a night 2 room is no bigger than a travel lodge (which is just over the road) 3 toilet was cracked 4 bed was only a standard double 5 no wardrobe just hanger just... More

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Philip Down, Front Office Manager at Hotel 53, responded to this review
15 May 2012

Thank you for your comments - I'm pleased that you found the staff to be 'very good' and the hotel to be 'clean'. At Hotel53 we always strive to provide our customers with a competitive price that represents value for money for the standard of product and services that we provide and would suggest that, were you to compare our... More

London
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2012

We arrived at Hotel 53 early with the intention of leaving our luggage at the hotel. After sitting in the pleasant reception we were nicely surprised when the receptionist came up to us and gave us our room keys. We stayed in a family room which was a good size. The shower room was very clean and pleasant, athough there... More

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Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2012

In a nutshell, lovely contemporary hotel, good breakfast, fab location. Shame about the parking though, over the road for £10 which is a little steep. Mishap with the rooms when we arrived but the room we ended up with was spacious with a bath, shower and lovely king sized bed. We will be returning to York and hotel 53. More

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1 review
4 of 5 stars Reviewed 3 May 2012

Me and my girlfriend recently spent 2 nights at the hotel 53 and we loved it. The location is great and the rooms are clean and tidy with a comfy bed and nice bathroom. There was a fire alarm at 7.30 am on pur final day and no member of staff really let us know what was happenig, also £10... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

The location was excellent, clean tidy room, the breakfast was good, and the restaurant staff were very friendly,....but those are the only positive things. Upon booking in, the girl on reception was hardly what I would call friendly, and certainly did not make you feel welcome. We dropped our bag in the room and headed out. When we returned to... More

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Philip Down, Front Office Manager at Hotel 53, responded to this review
3 May 2012

Thank you for your comments. I am genuinely very sorry to hear that you felt the receptionist was neither friendly nor welcoming, and, given that we had an alternative room available, I do believe you should have been given the opportunity to assess the room for yourself and decide whether this was more suited to your needs. Rest assured, I... More

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Additional Information about Hotel 53

  • Quality Inn York
  • 53 Hotel York
Address: 53 Picadilly, YO19PL, England
Price range (per night):* RM358 - 719

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Hotel 53
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