stayed 1night on business. good location in centre of Henley but limiited parking so had to use free parking a short walk away. not a problem unless you have to keep going back and forth to the car! check in ok .room (102) very large but despite this the equaly large bathroom only had a shower over the bath (...
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I booked an Easter break at this hotel (before reading the reviews here), booking made online in August 2011 for Easter 2012 for 2 adults, 1 infant and requested a cot. When I arrived the car park was busy and I was asked to vacate as soon as possible as had not reserved a space (nothing on web about reserving!)....
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Thank you for taking the trouble to complete this review. Having looked through your online reservation no reference was found to a cot request. As the building has been present for several centuries unfortunately some of the stairwells are rather steep and narrow indeed. In order for us to be able to allocate your room as far away from the...
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Got a fantastic deal on a night at this hotel off the website.
You never know what you might get when booking a JD hotel but this is a gem of a place.
Location is fab, room lovely, staff friendly and very helpful.
It is a very busy bar but still able to do some work using the free Wi-Fi....
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Thank you for your excellent review. Looking forward to welcoming you and your family in the hotel again soon.
Hotel Manager
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Had an excellent stay in this lovely hotel by the river at Henley. Fantastic value for money and the food and service was as good as any 4star hotel I have ever stayed in. lovely location in the centre of the town well worth a visit
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Thank you for your brilliant comments. It is highly appreciated by all members of the team.
Hotel Manager
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Please do not be fooled by the Henley on Thames address for this hotel!! It is absolutely awful!!
The rooms above the Bar are in anyway sound proofed and the noise in the rooms are incredibly LOUD!!! they do tell you there will ne some noise, but the rooms vibrate through right up the walls till 2am. I am about...
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It is extremely unfortunate that you felt that neither the room nor the service was to your liking. As it was mentioned in your review we do inform all guests, during the booking and confirmation process, of the noise in the building. As the review also suggested we recommend you request a quiet room in advance as they are also...
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I have stayed in this hotel a number of times through business and found it pretty good, and a lot less pretentious than other Henley hotels,
The staff are pretty good and the rooms are a good standard, nothing stands out as excellent but if you just want somewhere cheap friedly and comfortable with people around, this is the place...
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Thank you for choosing this hotel over potential others in town. Hope we will be able to not only meet but exceed your expectations during your next stay with us.
Hotel Manager
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We stayed at the Catherine Wheel for one night early Summer 2011. We have a boat on the Thames, so we regularly visit for meals and drinks throughout the year. We generally pop in if we can a good value snack or drink and particularly if we have the children with us. The standards are very good and the food...
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Thank you for taking the time to review the hotel and your high recommendations. I shall pass you comments to the rest of the team.
Hotel Manager
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We went to the Catherine wheel for a 50th birthday weekend. The hotel is above a wether spoons bar so if you don't like noise this is not the place for you As the disco finishes at 2am. Luckily that doesn't bother us as we are party animals and stayed till the bitter end on both evenings. The rooms are...
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Thank you for your review. The towels have now been replaced. I shall pass your comments on to the kitchen team regarding your breakfast they will appreciate it.
Thank you.
Hotel Manager
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Not the ideal valentine night away for the other half but she was pleasantly surprised, I'm a Big Weatherspoons fan,so I was in heaven in this hotel,very bright and welcoming.Staff friendly on arrival,parking space reserved as we have a blue badge "thank you", only stayed here for the night away from London,room very spacious for our needs only problem big...
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Dear Sir,
Thank you for taking the time to review the hotel. Apologies for the shortcomings with the windows and the television set. Rest assured these have since been resolved.
Thank you for bringing it to our attention.
Hotel Manager
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Stayed mid-week for business. The hotel is professional, clean and comfortable, but nothing special. Very good value for Henley. Not noisy at night mid-week.
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Thank you for taking the time to evaluate you stay at the hotel. I will pass your comments onto the team, it will be greatly appreciated.
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