My husband and I stayed at the Macdonald Randolph for one weekend in April. The hotel is beautiful inside and out, but we faced a few problems that should not occur at a five-star hotel. For those of you who like to shop and sightsee, this hotel is perfectly located by all of the attractions. We walked to all of... More

I have stayed at the Macdonald Randolph twice in the past 3 months due to its perfect location in the heart of Oxford. The rooms are beautiful, and the staff are happy to resolve any issues. You do pay a premium for the location of the hotel -this should be expected; although the quality of service received is tremendous. I... More

We had intended only to visit Oxford for the day when my partner became I'll with a migraine. We came into the Randolph to find somewhere to sit for a short while . It became clear that we weren't going anywhere in a hurry and the staff were marvellous. The restaurant manager in particular, was incredibly kind. He found us... More

Our most recent stay at The Randolph was for 2 nights. The service was as we have come to expect from our previous visits nothing less than first class. My wife and myself had a double and my son had a single room next door. The rooms were fine and friends and family called at the Morse bar on Saturday... More

Stayed at the Randolph one night with my family. Spacious room with all basic facilities, including two nice chairs and an extra bed for our son that was made up on request. Slept well, our room was facing a quiet backyard. As our reservation didn't include breakfast, we chose to have a quick sandwich at the railway station on the... More

We stayed at the Macdonald Randolph for 4 nights. It's in a very good location -- a 10 minute walk with our wheeled luggage from the train station -- making it easy to walk around Oxford and see the colleges. The hotel is quite old and has been renovated but you can tell that upgrades have been done in stages... More

I have stayed at this hotel a few times since my son studied History at Merton college & yesterday for his graduation ceremony.The hotel is very large & a bit ancient, particularly the meandering corridors. The rooms are a good size & the bathroom has a nice shower cubicle, with a good performing shower.All the toileteries are Molten Brown.The double... More

It's not the quietest hotel if you are hoping for a good night’s sleep. I was "downgraded" because the Executive room I reserved was unavailable. My Classic room, when I finally got in it, was ok, but small. It would have been much less comfortable and quite claustrophobic for two people to share. The air conditioning was incapable of cooling... More

When a hotel can't provide a guest a comfortable place to sleep, it's not a good hotel. When a hotel guest asks for assistance because the guest room is hot and stuffy, the last thing the hotel guest needs is a discussion of the hotel's management policy. When a hotel guest asks to have something done to make the guest... More