- Ibis Reading

I stayed at the IBIS Reading Hotel one night on a business trip. It's main plus point is the location, close to the city centre and more tempting.
Other than that it seems to suffering from some weird 1990's art deco throwback, all abstract colours against white backgrounds, but all looking really worn out.
The rooms were clean if in...
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Dear Sir/Madam
Many thanks for your comments.
We appreciate all feedback and are glad you enjoyed your stay. I’ll look into the points your raised personally, and in the meantime, I hope we can welcome you back to the Ibis hotel Reading Centre very soon.
Kind regards,
Anne Dubruille
General Manager
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I stayed here whilst on business in Reading and found the hotel very average in general. Check in was quick and easy enough but as soon as I arrived at the dreary room things took a turn for the worse. I could hear everything people in the next rooms were doing, from walking about to turning on the taps and...
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Dear Sir,
I’m so sorry that you were disappointed by your experience saying with us at Ibis Reading Centre.
I appreciate the feedback and rest assured that we take all comments very seriously.
We are looking into the matter, but feel free to contact me on 01189 533 500to discuss this further.
Kind regards
Anne Dubruille
General Manager
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Our one memory of this hotel would be the extremely rude front desk staff. We arrived at 9.30pm with our 3 year old after 6 hour train driver. Desperate to get to out room and get the little one to sleep, we waited at the front desk. The 2 receptionists were both busily engaged on the phone. We waited at...
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Dear Madam/Sir
Many thanks for letting us know your thoughts, and rest assured we will look into this matter. Contact me at any time on 01189 533 500 or email me at h5431-gm@Accor.com if you’d like to discuss things further.
With kind regards,
Anne.
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Fuctional basic hotel that served the purpose of our stay.
Location and amenities on the doorstep made life eaasier.
parking in Reading can be a problem overnight.
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Dear Guest,
I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future.
It is is fair to say that Reading Centre is not easily accessibel by car, but we provide our driving...
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Brilliant location, littery a 2 minute walk from the train station. Room wasn't too bad, tv very limited it did have Sky1 so that was a nice bonus.
The reception staff were friendly enough, the young Spanish who works at night times behind the bar is very friendly and very nice.
I'd recommend this hotel if you want something local,...
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Dear John H,
Many thanks for the review.
We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Ibis Reading Centre.
I hope we can be part of your future travel plans.
Kind regards,
Anne Dubruille
General.
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This is a typical Ibis hotel, good value. Very close to the Railway station and town centre. Staff were reasonably friendly and helpful. Nothing remarkable, which is the way I like my hotels.
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Dear Jeff,
Thank you very much for taking the time to post your thoughts on here.
I’m glad you enjoyed your visit, and I hope we can welcome you back to Ibis Reading Centre very soon.
Kind regards,
Anne Dubruille
General Manager.
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