Thank you for your recent review. I was disappointed to read your comments regarding your recent stay with us. It was unfortunate that during your visit the hotel lift required attention and was out of service, however on these rare occasions we do offer our guests luggage assistance to all floors. I was however amazed to read that you felt... More

Thank you for your recent review. I was delighted to read that you enjoyed your stay with us and found the hotel and staff, welcoming, friendly, efficient and helpful. Many guests comment on our staff and the level of customer service they offer and it is always a pleasure to read when such service has helped make a guests stay... More

Thank you for your recent review. I was disappointed to read your comments regarding the service you received during your recent stay with us. As you are able to read from our recent reviews many guests positively comment on the level of attention they receive when staying with us and our staff pride themselves on the level of customer service... More

Thank you for your recent review. I was delighted to read that you enjoyed your stay with us and found the hotel and its location, in such an area of outstanding natural beauty ideal for your visit. I was also glad to read that you found our staff kind and courteous, as they pride themselves on their customer service. Please... More

Thank you for your recent review. I was delighted to read that you thoroughly enjoyed your stay with us and that you found the hotel and staff charming, friendly and helpful throughout your weekend reunion. The staff pride themselves on their customer service and it is always good to read when we exceed our customers’ expectations and provide a wonderful... More

Thank you for your recent review. I was delighted to read that you thoroughly enjoyed your stay with us and that we could help make it such a ‘Great Experience’. We pride ourselves on our customer service and always aim to exceed customer expectation. It is always good to receive customer feedback especially when we have helped make our guests... More

Thank you for your recent review. We were delighted to read that you thoroughly enjoyed your stay with us and that you found the hotel, staff and our very own 16th century coaching inn welcoming, friendly and helpful. I have shared your comments with all staff members that helped make your stay so enjoyable and memorable. Thank you for choosing... More

Thank you for your recent review. I was delighted to read that you found the hotel and location excellent. We are very lucky that out traditional hotel with its period features and charm is situated in such an area of outstanding natural beauty. I would like to thank you for your observations and bringing your experience of our customer service... More

Thank you for your recent review, we were delighted to read that you thoroughly enjoyed your stay with us and once again please accept our apologies for the faulty bathroom door. Many of our guests comment on the location and area of outstanding natural beauty that the hotel occupies, along with our their experience of our very own 16th century... More