Just a one night stay here, The room was nice enough. lovely and clean with all the usual facilities you would require for a short stay. However, I've marked the score down as I was a bit startled by the prices for food and drinks. A burger and chips from the menu in the bar was almost £15 and a... More

We had a lovely stay at the Bailbrook House hotel. We were an hour early and there was no problem, we were allowed into our rooms. The staff friendly. Good tea and coffee making facilities and a nice big kettle, which makes a change. The room clean and spacious and the bathroom spotless with plenty of spare loo roll. The... More

My friend and I arrived late on Friday night. After travelling for a couple of hours we wanted a drink. The receptionist Kamilla advised due to the time and the bar not being busy it had closed however a gentleman kindly opened this up for us so we could have a drink. Kamilla went through all of the information we... More

I only stayed at this hotel for one night, yet the welcome and service at this hotel is second to none, even the porter and serving staff were warm and helpful as it can get quite confusing going from the main building to your room, however this makes the hotel even more wonderful. My room was perfect, spacious and warmly,... More

This hotel is tired and so was I after a half hour walk into Bath. A spa with no swimming pool, a small jacuzzi and a small gym. The evening meals are good, if expensive and the breakfast is adequate. No problems with the staff they are friendly enough. Overall though too expensive for waht it is. More

both my partner and myself really enjoyed ourselves at the bailbrook, from when we booked in on the 29th for two nights till we left, the young lady on reception was very helpful and pointed out places of interest for us to visit the rooms were spotless lovely comfy bed so had a good nights sleep. the only downside was... More

A large group of us stayed whilst attending a charity golf day down the road. I would like to extend a big thank you to the bar staff and Karen, who just appeared at midnight and mingled/socialised with everyone in the bar, ensuring totally happy guests. The following day while paying at reception, after enjoying an outstanding English breakfast, Karen... More

I booked the hotel online and checked many reviews of both this hotel and others in Bath. I was slightly put off by the most recent reviews but this was after I had booked so was unsure as we arrived at the hotel. The reception staff were very welcoming and check in was a quick process. One of the hotel... More

We turned up admittedly not expecting much (due to the reasonable price) and we were overwhelmed by the staff and management, they really could not have been more helpful. We had room service the first evening following a busy day shopping, what a treat, delicious! We got an extra heater and duvets following our drenching. We even socialised in the... More