we were attending a wedding at this venue, the ceremony was due to take place at 2pm, so we had booked early check in, having driven an hour and a half to get there we were greeted by a rude and not very helpful desk clerk who advised us our rooms were not ready, we advised we had booked specially... More

I stop in hotels around nine months of the year and when we was moving to stoke, I was looking forward to, stopping in the holiday inn. They was fully booked on the weekend so we've had to book this hotel. When we arrived we knew straight away we will be roughing it, reception was good and efficient. Walking up... More

Stayed for a couple of nights. Ok so it’s not the Ritz and it looks a bit tired but the bed was comfortable, the bathroom more than adequate, clean and the drinks in the bar reasonably pieced. If I could find fault, the carpet had seen better days and there was no bin in the room. Didn’t eat in the... More

Hotel is situated right across the road from the main Railway station it also has good parking facilities at very reasonable prices. There is a very good bus service into the main shopping/market centre(Hanley). Staff were very helpful throughout our stay. Food was good and the breakfast more than started the day off well.

The obvious answer is "not a lot", however, for £29, the present Mrs Biografi and I enjoyed: *Prompt and courteous service at reception *A free upgrade to a "Superior double room" number 217 as it happens *A relatively secure car park area to the side and rear of the hotel *A clean room with a double bed, a large(ish) CRT... More

Stayed at this hotel for a function and found the front facing staff very helpful. The bedroom was a good size but the bathroom ceiling had lots of water damage obviously caused by a flood from above. However it was clean and great sized bath. The beds probably could do with investment and agree the hotel is a little tired,... More

Stayed at the north staffs hotel for a wedding, the room was ok but needs a lot of updating, the breakfast was shocking everything seemed to be brought on the cheap at one point I saw a member of staff filling up the orange juice with a supermarket value brand. The only good thing is that the hotel is opposite... More

My son was staying in this hotel for a night after a day trip to Alton Towers. He came home with a lot of good things to say about the hotel and his time away. In fact he felt that he could have given a 4/5 to this hotel if it wasn't for three small aspects of his stay. 1.... More

This was my second visit in two years. The first time I was in a single room on the second floor in need of renovation and had other issues which deterred me from booking there again. However, I did and this time my son and I had adjacent single rooms with en-suite on the first floor and I was stunned... More