On arrival all seemed ok, opened the door to my room everything went down hill onwards. Room was freezing cold, grubby stained carpets, not particularly fresh feeling, bathroom not cleaned to a level I would expect, I cleaned it myself, the shower was either cold or scalding, ceiling has mold on. Had a meal in the bar on my first... More

Room requests at the time of booking are rarely even looked at in this country - I've always wondered why the question is even asked as hotels simply give you the room they want to give you. Not so here. I asked for an end of corridor room and that's exactly what I got. The check-in took less than a... More

I've been a member here since 1995 and every owner that takes it over says they will do something to improve it and they never do. It ought to be the premier leisure property in the area but it is very third rate unless you just want to play golf - not a bad course and the pros are good.... More

It seems from reading the other reviews that the point that have been raised have still no been addressed by the hotel. The ceiling in the hallway from the bar is still leaking, the cobwebs in the bar are still there, and the receptionist was inappropriately dressed and didnt really seem to know how to use the computer system, and... More

From the photos on the website I was expecting a great deal more than the reality! A very tired shabby hotel, stained carpets, chipped paintwork , and very lacklustre. The ceiling of the corridor to the restaurant and bar was leaking badly and it was obvoius that the fault had been there for some time. I was on a business... More

I decided to go away for a quick break. I wanted to use a spa and didn't want to go home until the next day so that I could relax after my treatment. Initially, when I arrived, I felt disappointed. The decor is really tired. The hotel seems very clean but frayed around the edges. This sense of disappointment was... More

I have given my stay a rating of average but it really should be average +. Having read some of the earlier negative reviews I was really concerned that I was going to have a disappointing birthday weekend but I have to say that both my husband and I felt that we were treated very well during our 2 night... More

I am a frequent business traveller and have a wide experince of hotels across the country and abroad ranging from very, very good to terrible. This hotel is probably the worst I have ever had the misfortune to stay in. I was one of a group of work colleagues who were booked into this hotel. It is in a very... More

rooms are basic and had a smell of dampness. There was a leak in the ceiling in the hallway outside bar and was dripping onto the carpet when it rained. It was obviously like this for a while as the drips had wore a hole in the carpet.Stayed for business but would not use this for a family trip.As a... More