Lunch was very poortoday. Coffee arrived cold and when we told staff about it we had to wait too long for replacements. A baked potato with tuna mayo was cold, oily from the tinned tuna and smothered in mayo - altogether an unpleasant experience.
The usual prawn cocktail salad was lacking in presentation as well as taste.
The excuse was...
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Region:
United Kingdom >
England >
East Anglia >
Suffolk >
Newmarket
Amenities:
Bar/Lounge
Free High-Speed Internet
Free Parking
Restaurant
Room Service
Suites
Wheelchair access
Ranked #6 of 9 hotels in Newmarket
Price range (per night):
RM287 - 782
Hotel Class:3 star (3*)
- Official Description (provided by the hotel):
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Where history and hospitality combineThis 17th Century former Coaching Inn is at the top of the High Street in the heart of the vibrant racing town of Newmarket.The Hotel has a rich and vibrant history and has continued to offer the highest levels of service and hospitality throughout the years. The motto on the coat of arms, ‘pour y parvenir’ meaning 'to attain or succeed', underpins everything at the Rutland Arms.The Hotel is built around a cobbled courtyard that dates back to the 17th century reign of Charles II and now has 46 individually decorated bedrooms.The distinctive and attractive building retains many of the original period features adding to the charm and character of the Rutland Arms.For early risers, a morning stroll to the gallops is something not to be missed. Watching the horses out on exercise certainly builds up an appetite for a hearty breakfast.The Nell Gwynn bar is an ideal meeting place for morning coffee, drinks, lunch or a traditional afternoon tea. After a day at the races, celebrate in style with a drink in the wine bar and dinner in the award-winning Carriages Restaurant.
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