A good hotel as far as Novotel standards go, staff were excellent, cleanliness very good & has a great night's sleep. The only thing holding it back is the cost of food in the restaurant & the quality of the food. I Find most Novotels to be the same, the food is very expensive for what it is. Other than... More

We had an overnight stay with business the following day in Newcastle. It is ideally situated just off the A1 and as we arrived late in the evening literally used the hotel for a pit stop. Considering the proximity of the A1 there was no noise and we had an excellent sleep. We did not have a breakfast the following... More

Nicely laid out hotel, clean, pleasant and helpful staff. Restaurant has good service and food. Breakfast well stocked & nice. Rooms are large and comfortable. I had no noise at all despite being opposite the service lifts. The only complaint is the car parking system which I've seen people comment about. The guy in front of me trying to get... More

We stayed at the Novotel Newcastle Airport as we were visiting Newcastle for the weekend. I think being an Airport hotel the majority of the guests perhaps use the conference facilities and of course for the airport. As we did not fit into this catergory I feel we were treated with not the same level of customer service. We were... More

We used this hotel for an overnight before a very early flight from Newcastle Airport. The shuttle bus was very convenient as only my husband was flying - I was able to have a long lie and a leisurely breakfast, which was excellent value, before driving home. Staff were very pleasant and most helpful. Bed was really comfortable with crisp,... More

Good proximity to airport. Friendly staff in the restaurant. The food was adequate. Interconnecting rooms very helpful. It was easy to book. Some areas of the hotel needed refurbishment but there was scaffolding so perhaps this is underway.

Thoroughly satisfactory in respect of accommodations, facilities and services. Reasonable walking distance to Metro with transport service to city centre. Exceptional attentiveness and responsiveness of staff distinguish this hotel and encourage return.

I stayed at this hotel with my two children aged 8 and 13. On arrival the hotel lobby is very impressive, clean and staff friendly and helpful. Breakfast was just £8.50 for myself and the children were free which is excellent value and it was delicious. The pool is small but very nice and great for the kids, the rooms... More

My wife and I have stayed at the Novotel a couple of times as we fly out from Newcastle Airport which is about 3 miles away from the hotel. The check in was quick with no trouble at all, I booked our room on the Laterooms website and you get an excellent discount if you plan to book early and... More