18th/19th May2012 A good hotel and for the price a good location . Rooms clean and serviced well ,didn't eat there so cannot comment on food but overall great value for money in a wonderfuly city. More

Stayed overnight for stop over on a long drive. 4 generations, in 2 rooms, including a baby. The staff could not have been more helpful, in particular Alan, the duty manager. They helped with bags to the rooms, high chair in the restaurant, filling beakers. Nothing was too much trouble. The service was excellent for all of us ranging in... More

Stayed in this hotel last night and would like to say what a friendly hotel it was,good customer sevice,as they say" service with a smile" would recommend this hotel to family and friends. Had a really good breakfast this morning and worth the money paid. Agree with others that the external of this building is not great but inside was... More

Stayed for 2 nights at discounted rates because of promotion. Had 2 rooms for 3 persons because family room was unavailable. About 15 minutes walk from central train station, not too hard to find if you have a map. Outside not impressive but standard clean and comfortable rooms (especially beddings) like all Premier Inns. Just a stroll to pedestrianised street... More

A party of 4 of us stayed in this premier inn for a weekend break, i have to say that all the staff were very friendly and welcoming, the food was very good and we even stayed in the restaurant for a 3 course meal one evening. the restaurant manager (James) was very helpful, so too were Vickie and another... More

It looks awful from outside and it doesn't appear to be in a good location. Once inside it is fine with friendly, honest staff. We were put onto the 'quiet' floor and told that one side of the hotel might have noise from the nightclub. The room was clean and comfortable. I had a good nights sleep so can't ask... More

Stayed here Friday night, upon arrival first impressions not good, it's not an attractive building and the car park seemed a bit old and shoddy too, once you enter the hotel itself it's fine though, clean, very helpful reception staff who advised they had a 'quiet' floor and then were honest enough to suggest one side of the hotel might... More

Stayed one Wednesday night. As the name says this hotel is very central to all the Newcastle attractions. Reception staff friendly and informative giving a quick check in. Room just big enough with the two single beds.Bathroom well featured. All very clean. Being on a higher floor there was very little outside noise, though may be different at weekends! An... More

I've been hard on some Premier Inns in the past, but this one stands out as a pleasant surprise. Stayed one night last week, Tuesday night, and hotel was busy but none of the noise that you sometimes have in city centre Newcastle at weekends when drunks make a nuisance of themselves. The staff make this hotel; hard to find... More