Stayed here for 1 night and was very pleased with the quality of the hotel and service. Room was ok for size but very clean and complimentary toiletries was plentiful. Breakfast was plentiful and good quality. I would stay here again

My first impression on registering at Reception was how dark and gloomy the Hotel was. This continued as we were shown to our room along darkly lit corridors. The floor announcements in French in the lift seemed eccentric The room we had reserved for three nights was designated superior and had a good sitting area. It had all that we... More

Enjoyed a wonderful evening in this Quayside location with great access to the bars and restaurants along the river and into the "toon". Comfortable bed and excellent late night bar. Breakfast was a full selection of healthy cerals and fruits and a hearty English fry up.

Stayed at Malmaison for one night. Have to say location is excellent loads of pubs, clubs and restaurants on the doorstep. Initial impressions of the hotel. Exterior - beautiful building very elegant. Interior - mmmm the jury is out very dark gothic and the halls are painted purple which personally looks quite cheap and tacky. The room was spacious really... More

Stayed here for 2 nights while my partner was in town for work. It's a very, very dark hotel. The corridors are all painted purple, but it's not classy, looks cheap. We were given a room on the 4th floor which faced the Millenium bridge. The room itself was very small, not a great deal of room to move around... More

i arrived in newcastle on the train, never having been there before, but staying on business. i chose the hotel because of its close proximity to the station supposedly 0.3 miles but i ended up getting a taxi which cost £5. i walked back to the station the next morning and i do believe it was further than a third... More

This is a nice hotel and the location for the Quayside is perfect, Room was nice and spacious with a resonable level of quality, but look closely and it is getting a bit tired round the edges, carpets stained and woodwork chipped. However for a central hotel and if you get the right deal this is a good hotel, major... More

Our first visit to a Malmaison establishment has left us feeling disappointed. We checked into the "pride of the suite fleet", the Ark Royal Exec suite, expecting something fairly special but have been left feeling deflated. The big sell of the room are the twin baths facing a plasma screen T.V. We were looking forward to watching a DVD but... More

We've stayed here four times now in the last two years with our daughter being at Newcastle University and each time has been excellent. Location is great especially at night when the Millennium Bridge is illuminated. We've eaten in and the food has been very good. The breakfasts are excellent with great choice and nice and relaxed. One of the... More