I stayed here in the middle of April to watch Newcastle play Benfica. Its a great location for getting around. I found the staff were really pleasant and friendly. Particularly Ashley in the lower bar, she worked hard to make everyone feel welcome even though it was coming to the end of her shift Great location in a lovley city... More

Spent two nights there this last week and had to move rooms 3 times. Room booked was a double and the first one offered was a single bed so I asked to move. Was given a room at back of the hotel where if you opened the window then you could hear the boiler ticking away. This hotel has no... More

We book a small double bedroom as it was only for one night. We thought the room would be small but did not expect the bed to be small only 4 feet wide, we didn't really notice until we got back from pub or would have paid to ungrade. Did speak to the receptionist in the morning who was very... More

Convenient for the station and that's about it. The first room I was offered was in front of the neon Thistle sign on the first floor. They upgraded me to a junior suite on the 5th floor. No minibar, no kettle or coffee making facilities. The shower over the bath didn't work, for the internet you had to register with... More

great hotel very posh old building but everything is a high standard great location good staff on reception. only bad thing about this hotel is a sat day night can be up to 200 pound a night which is worth its but during week you can stay their for 60 pound which is amazing value for money

Stayed here for 2 nights B.B. booked through easybreaks and have to say excellent value. On arrival was met at reception with very friendly and helpfull staff. Room was very clean and great comfy bed. Food excellent and freshly made to order, all staff very polite and friendly. Great location for centre of Newcastle. Will return again.

Having booked here for a trip away I was pleasantly surprised at the amazing location of this hotel. Upon entry the hall and reception areas are bright, clean and modern. The receptionist was friendly and asked if we needed any help. When we got into the room it was very old fashioned. Old curtains, dated, small bathroom and decor was... More

I have just enjoyed sunday lunch today with a group of 7 friends. We bought the lunch on a living social deal. The 3 courses we had were really delicious. All starters were tasty. In our group were two girls over from Greece and we wanted them to taste local foods. So we recommended they try the beef with yorkshire... More

Stayed for 2 nights B&B using best available rate - £268. Overpriced for what's on offer, the quality of the rooms and we wouldn't return. On entry to the hotel it is lovely with beautiful décor and an expectation of good things to come. Sadly, on entering our room - my bubble was burst. The room was small, the bathroom... More