I spent one night here on my way north. I was a bit nervous walking to he hostel from the train station as the area looked a bit dodgy. I had to pass through a subway where a homeless person was staying and passed an industrial workshop. I thought - where am I?! Once I got to the hostel, I... More

We have chosen Hatters to stay for a two-day trip to Birmingham, to attend a conference. It was obviously not the right place for us to be, two adults in a non-party trip. The place was very noisy and the guests, most of them teenagers, not worried about others' comfort. We choosed because of the price, but there was a... More

i agree with the other reviews here. After a busy day working in Birmingham and a meal out after the conference reception, a short taxi ride takes you to this central - ex factory/warehouse comfortable bunk bed, clean sheets, clean showers, excellent helpful down-to-earth staff. help yourself to toast and cornflakes for breakfast. for fifteen quid, *** it's an extra... More

Really awesome staff, cool people and they're really helpful! The rooms were spacious and clean and really nice bathroom/showers. Also had one of the nicest lounges and TV I have ever seen in a hostel. This was easily one of the nicest hostels I have stayed at in Europe, I would definitely recommend it. Ask the Asian behind the desk... More

We only stayed here one night after a night out for one of the girls' birthdays but I have to say, as my first time staying in a hostel, it couldn't have been a better experience! The hostel is located a quick taxi journey away from Broad Street, the coach and train station so was perfect for us...there's lots of... More

Amazing staff, so friendly, helpful and funny! Great rooms for a great price! Location is great about 10mins walk from the city centre. Would definitely stay again! Best first backpackers experience I have had! :P

I have stayed in a Hatters hostel before which is why I chose this one... It has a pretty good atmosphere and it seems quite homely. The staff are really friendly and happy to help. The rooms were decent although our bathroom looked unclean. Decent facilities and everything else. The location was a bit out of the way, but it... More

We stayed one night in a double room with ensuite and were very surprised. The room was bigger and better than the hotel we stayed at the night before and half the price. The Aussie manager was fantastic. Helped with everything we need and also organised a pub crawl. Did not use common areas, but on all other fronts ticks... More

Stayed here for one night with a friend a few days back. What can I say? We were welcomed at check in by friendly staff who informed us of their policies/rules and told us about the local pubs in the area, very friendly staff. Our private double room was lovely, it had tonnes of character and a surprisingly lovely ensuite... More