visited june 2013, room was better than the hotel looked, receptionists were friendly but all the other staff werent too welcoming. Tried to get a meal on the sunday only to be told kitchen was open at 5pm, went down at 5pm only to be told the kitchen wasnt open until 6pm, this didnt suit our plans so we had... More

A room for £40 to £50 says it all. Very Very basic hotel rooms and this review doesn't even require the full 200 characters I'm afraid. However the location because its close to Akbars which was the highlight of our whole stay in Birmingham.

From check in to check out, I've never regretted booking into a hotel so much. Stayed for one night prior to attending a cricket match at Edgbaston. On arrival we were given a key and a card, no directions to our room and as their are no signs in reception to guide you we wandered the corridors for 10 minutes... More

This place is something special. Ive never regretted staying in a hotel until now. I checked in and it only got worse from there, the staff are lovely but I've never been to a hotel with a bouncer before. This place is very run down and I'm being kind and it lacks a lot of basic facilities. There are no... More

We were booked into this hotel by our travel company to see Cliff Richard at Warwick Castle and having seen reviews on trip advisor was very apprehensive. Our room appeared to have been recently refurbished and we were very pleased with it . Things needing attention were reading lamps for bedside , a shelf for shower gels etc in bath... More

I normally don't write reviews but felt I needed to on this one....I stayed here at end of may/beginning of june for a weekend. After reading reviews and looking at photos on here I wondered what I was letting myself in for however I clearly had nothing to worry about. The reception staff were more than helpful as were the... More

We recently held our Daughters Wedding at this hotel and have to say they looked after us very well indeed. The attention the Wedding Organiser paid to our event was excellent and the food and service we received both before, on the day and after the wedding was top class. All our guests commented on how well the Wedding Breakfast... More

To the Hotel Manager, I would like to share my recent experiences with you when staying at your Hagley Road Branch Quality Hotel, we arrived on the late afternoon of Saturday 25th May 2013 and were greeted by a young receptionist who I later found to be named a Ms Sahdiah Shaheen? Neither my partner and I are fussed on... More

Good place to stay for price paid, near to city centre. Room was clean and comfortable and decorated well, staff friendly and helpful. Was part of a large party that was well catered for Would recommend this hotel.